Sell 2014 Model S before 8 Year warranty expires?

[ucmndd]

. I was told yesterday, because I am asking for very specific details, that the warranty is 1yr on a part they install. Specifically this is for a 75kwh pack.

Customer pay high voltage battery replacements have a 4 year 50k warranty. The parts warranty doc is very clear about that. Trust what’s in writing, not what randos at the service center tell you.

https://www.tesla.com/sites/default/files/downloads/tesla-parts-accessories-body-repair-limited-warranty-en-us.pdf

 

[boilerbots]

Customer pay high voltage battery replacements have a 4 year 50k warranty. The parts warranty doc is very clear about that. Trust what’s in writing, not what randos at the service center tell you.

https://www.tesla.com/sites/default/files/downloads/tesla-parts-accessories-body-repair-limited-warranty-en-us.pdf

Thank you for the document link as proof, I will challenge them to verify and educate. This certainly makes the "pill" easier to swallow!

 

[tesluv108]

Conflicted on this as well. My 2015 model S is in the service center for the last two weeks due to HV battery failure pending replacement for the last two weeks and just anxious about deciding whether or not to sell it after the repair. But I do love the car too...it's a hard choice to make.

Did they replace it with a new or refurb battery?

 

[boilerbots]

Thank you for the document link as proof, I will challenge them to verify and educate. This certainly makes the "pill" easier to swallow!

They confirmed the warranty and I told them to go ahead, now I have to wait at least 2 months for the battery to come in.

 

[henderrj]

Have you checked with Jason Hughes? Wk057.com is I think his website. He has done hundreds of updates on these cars I know. Not sure if he does the 40s. There was some issue about supercharging with the 40s. Again I would think his company would know.

I would be interested to know, for no real reason other than just interest!

 

[boilerbots]

Have you checked with Jason Hughes? Wk057.com is I think his website. He has done hundreds of updates on these cars I know. Not sure if he does the 40s. There was some issue about supercharging with the 40s. Again I would think his company would know.

I would be interested to know, for no real reason other than just interest!

His website states that they only work on the 85 battery not 60s, their module count and cell counts in the modules are different. Some local salvage yards I called said the 60kwhr packs are rare to see so either there aren't many that where sold or not many that have been salvaged.

As for a 40, I think there where only 100 sold so that doesn't contribute much to the 60kwhr battery production numbers.

 

[Boeingpilot]

Y

...and you can adjust your vents like a normal person.

All jokes aside, there are a lot of EV specialists popping up these days saving people a lot of money on "failed" batteries. Where tesla will only replace the whole pack, a company like electrified garage will address the fault in your current pack. If you're a YouTuber hop over there and check out some of the videos about hoovies (hoovies garage) I think 2014 MS. He saved a pile of money going third party. And those third party specialists are just going to keep popping up.

Yes but, Hoovie ended up with a pack that showed power but shutdown prematurely. Not convinced ‘repairing the pack’ works

 

[henderrj]

His website states that they only work on the 85 battery not 60s, their module count and cell counts in the modules are different. Some local salvage yards I called said the 60kwhr packs are rare to see so either there aren't many that where sold or not many that have been salvaged.

As for a 40, I think there where only 100 sold so that doesn't contribute much to the 60kwhr battery production numbers.

I was aware that he wouldn't do the extended warranty on the 60 packs. I was just wondering if he did upgrades on them. I'm sure there's somebody who would be willing to buy your car, since it's likely to be a fairly decent deal, and then pay him to update it to an 85. But I'm not sure that's even possible. And, as I said, most people want the supercharging capability, and I'm not sure the hardware was even installed on the 40s. Perhaps Jason and company can do that as well.

 

[wk057]

Yes but, Hoovie ended up with a pack that showed power but shutdown prematurely. Not convinced ‘repairing the pack’ works

This ^

 

[2101Guy]

Y

Yes but, Hoovie ended up with a pack that showed power but shutdown prematurely. Not convinced ‘repairing the pack’ works

I think Gruber and Wk057 repair packs/have repaired them successfully, and I think both offer full warranties on their repairs of packs?

 

[wk057]

I think Gruber and Wk057 repair packs/have repaired them successfully, and I think both offer full warranties on their repairs of packs?

We do NOT repair modules or cell level issues. This is NOT possible on Tesla battery packs (except for the Roadster), despite claims by other people/companies/popular YouTubers. Do not fall for that nonsense. You'll get stranded just like the rest of the folks who've attempted this.

I get a few contacts per day at this point from people with battery issues, and thanks to the misinformation spread by folks claiming these magic BS "We know how to do it and they don't" type "repairs" like cutting a fuse or swapping a couple of modules, we have to explain the truth to them (with various types of reactions to this information).

I have an example customer who originally went to one of these companies, that's been named many times before, for a battery "repair" ... after driving for 2 months their car completely shutdown out of no where. They contacted that company, who claimed something else must be the problem and they'd have to pay for another "repair". Instead, they contacted us, didn't tell us anything about this original "repair" they had done, we get the car, inspect it, and it's immediately obvious what the issue is. Physical damage to several modules (removed cell fuses) causing an SoC imbalance that the BMS wasn't designed for and is incapable of handling long term. We told the customer what the issue was, and that they'd need a pack replacement... and noted it was odd that the fuses were completely gone, not blown, and that the pack had been opened and (poorly) resealed previously. They finally told us about the original "repair" done by this other company. We managed to get the back up and running with a full pack replacement for around $4k net cost, since the non-butchered modules in the original pack were perfectly fine and cost-recoverable.

The customer later wrote a lengthy hand-written thank you letter to us, which noted a few things: We were able to do a real repair (full pack replacement) for less than they paid this other company to do a fake repair that damaged their battery pack, and as a result of the whole ordeal they were working on a lawsuit against this other company for the damages and false claims.

So... yeah, don't end up like him.

Now, there are certain types of repairs that are possible to the pack (replacing BMS, cell sense leads, BMBs, contactors, etc etc), but when the issue is with cells within a module, cell fuses, or similar things... then the only real solution is to replace the entire pack.

You can't mix modules in a pack they didn't originate from.
You can't cut fuses on cells and expect things to work properly.

The people who have done them are well aware they don't work as real fixes, but they leave these garbage claims up for clicks, likes, and views. Nothing more.

There are very real reasons that Tesla doesn't do these fake repairs themselves, and it's not because they couldn't do them. It's because they don't work and aren't actually a repair. Sure, you might make it seem like the car is functional again after such a hack for a little while, but you don't actually have a fully functional pack anymore. Instead, you're continuously gambling with a pack that could just shutdown at any moment with or without warning.

If a module is bad, you must replace the pack as a whole. I really wish people would get this message and it sink in.

 

[Yurand]

Thanks for taking the time to explain this yet again @wk057. TMC should somehow bring up your response as an automatic warning whenever Gruber gets mentioned, at least in the non-Roadster forums.

 

[Amow83]

We do NOT repair modules or cell level issues. This is NOT possible on Tesla battery packs (except for the Roadster), despite claims by other people/companies/popular YouTubers. Do not fall for that nonsense. You'll get stranded just like the rest of the folks who've attempted this.

I get a few contacts per day at this point from people with battery issues, and thanks to the misinformation spread by folks claiming these magic BS "We know how to do it and they don't" type "repairs" like cutting a fuse or swapping a couple of modules, we have to explain the truth to them (with various types of reactions to this information).

I have an example customer who originally went to one of these companies, that's been named many times before, for a battery "repair" ... after driving for 2 months their car completely shutdown out of no where. They contacted that company, who claimed something else must be the problem and they'd have to pay for another "repair". Instead, they contacted us, didn't tell us anything about this original "repair" they had done, we get the car, inspect it, and it's immediately obvious what the issue is. Physical damage to several modules (removed cell fuses) causing an SoC imbalance that the BMS wasn't designed for and is incapable of handling long term. We told the customer what the issue was, and that they'd need a pack replacement... and noted it was odd that the fuses were completely gone, not blown, and that the pack had been opened and (poorly) resealed previously. They finally told us about the original "repair" done by this other company. We managed to get the back up and running with a full pack replacement for around $4k net cost, since the non-butchered modules in the original pack were perfectly fine and cost-recoverable.

The customer later wrote a lengthy hand-written thank you letter to us, which noted a few things: We were able to do a real repair (full pack replacement) for less than they paid this other company to do a fake repair that damaged their battery pack, and as a result of the whole ordeal they were working on a lawsuit against this other company for the damages and false claims.

So... yeah, don't end up like him.

Now, there are certain types of repairs that are possible to the pack (replacing BMS, cell sense leads, BMBs, contactors, etc etc), but when the issue is with cells within a module, cell fuses, or similar things... then the only real solution is to replace the entire pack.

You can't mix modules in a pack they didn't originate from.
You can't cut fuses on cells and expect things to work properly.

The people who have done them are well aware they don't work as real fixes, but they leave these garbage claims up for clicks, likes, and views. Nothing more.

There are very real reasons that Tesla doesn't do these fake repairs themselves, and it's not because they couldn't do them. It's because they don't work and aren't actually a repair. Sure, you might make it seem like the car is functional again after such a hack for a little while, but you don't actually have a fully functional pack anymore. Instead, you're continuously gambling with a pack that could just shutdown at any moment with or without warning.

If a module is bad, you must replace the pack as a whole. I really wish people would get this message and it sink in.

This is mind opening!!!!

 

[Aggmeister2010]

The people who have done them are well aware they don't work as real fixes, but they leave these garbage claims up for clicks, likes, and views. Nothing more.

People forget that YouTubers only have to get their cars running long enough to film their clickbait video.

 

[Plasmid_Boy]

We do NOT repair modules or cell level issues. This is NOT possible on Tesla battery packs (except for the Roadster), despite claims by other people/companies/popular YouTubers. Do not fall for that nonsense. You'll get stranded just like the rest of the folks who've attempted this.

I get a few contacts per day at this point from people with battery issues, and thanks to the misinformation spread by folks claiming these magic BS "We know how to do it and they don't" type "repairs" like cutting a fuse or swapping a couple of modules, we have to explain the truth to them (with various types of reactions to this information).

I have an example customer who originally went to one of these companies, that's been named many times before, for a battery "repair" ... after driving for 2 months their car completely shutdown out of no where. They contacted that company, who claimed something else must be the problem and they'd have to pay for another "repair". Instead, they contacted us, didn't tell us anything about this original "repair" they had done, we get the car, inspect it, and it's immediately obvious what the issue is. Physical damage to several modules (removed cell fuses) causing an SoC imbalance that the BMS wasn't designed for and is incapable of handling long term. We told the customer what the issue was, and that they'd need a pack replacement... and noted it was odd that the fuses were completely gone, not blown, and that the pack had been opened and (poorly) resealed previously. They finally told us about the original "repair" done by this other company. We managed to get the back up and running with a full pack replacement for around $4k net cost, since the non-butchered modules in the original pack were perfectly fine and cost-recoverable.

The customer later wrote a lengthy hand-written thank you letter to us, which noted a few things: We were able to do a real repair (full pack replacement) for less than they paid this other company to do a fake repair that damaged their battery pack, and as a result of the whole ordeal they were working on a lawsuit against this other company for the damages and false claims.

So... yeah, don't end up like him.

Now, there are certain types of repairs that are possible to the pack (replacing BMS, cell sense leads, BMBs, contactors, etc etc), but when the issue is with cells within a module, cell fuses, or similar things... then the only real solution is to replace the entire pack.

You can't mix modules in a pack they didn't originate from.
You can't cut fuses on cells and expect things to work properly.

The people who have done them are well aware they don't work as real fixes, but they leave these garbage claims up for clicks, likes, and views. Nothing more.

There are very real reasons that Tesla doesn't do these fake repairs themselves, and it's not because they couldn't do them. It's because they don't work and aren't actually a repair. Sure, you might make it seem like the car is functional again after such a hack for a little while, but you don't actually have a fully functional pack anymore. Instead, you're continuously gambling with a pack that could just shutdown at any moment with or without warning.

If a module is bad, you must replace the pack as a whole. I really wish people would get this message and it sink in.

Super informative. Do you have a theory why module replacement doesn’t work?

 

[Cheese Guy]

Super informative. Do you have a theory why module replacement doesn’t work?

This post may provide some information:

Service says $22k for new battery on 2012 Model S

" I've been debating on what exactly to do with my public info sharing and contributions for a while now since my posts here are restricted. ... Anyways, thanks for the support!" Could you "blog" on your own website so you would not be "moderated" but instead would be a moderator...

teslamotorsclub.com

 

[ucmndd]

Super informative. Do you have a theory why module replacement doesn’t work?

My Reader’s Digest understanding is that the pack degrades over time in a unique way as a result of its operating conditions over many years and tens of thousands of miles. Since every module/cell in the pack is exposed to the same conditions and cycling for that entire period, they generally age the same and the BMS can keep them in balance.

A module from a different pack that had a different life and was subject to different operating conditions doesn’t have the same charge/discharge/capacity characteristics and generally gets out of balance with the rest of the pack to a degree that the BMS can’t control for.

 

[oaito]

I couldn't even buy a 12v battery because those are out of stock too.

Hi! I've ran into a similar problem when asking to replace the 12V for my '15 S85. Also They initially said I could not simply buy the battery, I would have to give the old, otherwise a 50% deposit of the price would put on top. I did not bother to try again, recently I ordered a 12V AGM replacement with excellent specs and will replace it today by myself.

@boilerbots Any news on a timeline for the replacement? And will your car be SuC capable afterwards?

 

[ucmndd]

Also They initially said I could not simply buy the battery, I would have to give the old, otherwise a 50% deposit of the price would put on top.

In the US at least, core charges for lead acid batteries are almost universal.

 

[Plasmid_Boy]

My Reader’s Digest understanding is that the pack degrades over time in a unique way as a result of its operating conditions over many years and tens of thousands of miles. Since every module/cell in the pack is exposed to the same conditions and cycling for that entire period, they generally age the same and the BMS can keep them in balance.

A module from a different pack that had a different life and was subject to different operating conditions doesn’t have the same charge/discharge/capacity characteristics and generally gets out of balance with the rest of the pack to a degree that the BMS can

This post may provide some information:

Service says $22k for new battery on 2012 Model S

" I've been debating on what exactly to do with my public info sharing and contributions for a while now since my posts here are restricted. ... Anyways, thanks for the support!" Could you "blog" on your own website so you would not be "moderated" but instead would be a moderator...

teslamotorsclub.com

That's an amazing thread. Thanks!