Sentry camera on app

[cjh75]

Has the live view camera option been removed from the app does anyone know? I had it the other week now its disappeared from my app completely. I've enabled sentry mode but it's still not there

 

[Mr H]

Has your premium connectivity expired?

 

[kelvin 660]

Mines still working on Android

 

[Dilly]

Mines still working on Android

…and mine on iOS

 

[ULEWZ]

The recent update put mine back to off. Just toggle it back on in Security.

 

[cjh75]

Yes no longer have premium, didn't realise that's what it was, thanks!

Has your premium connectivity expired?

 

[Durzel]

It's not obvious at all that it is tied to Premium Connectivity in my opinion. You'd think they would have made it clear that it is disabled because of that reason.

 

[Adopado]

It's not obvious at all that it is tied to Premium Connectivity in my opinion. You'd think they would have made it clear that it is disabled because of that reason.

True. Not surprising that you need Premium Connectivity given the video streaming data, but certainly surprising they don't flag this up. EDIT: i.e. flag up on the app when you used to have it and now don't!

 

[init6]

The manual:

Sentry Mode - View Live Camera​

Note
View Live Camera requires premium connectivity. It also requires that version 4.2.1 (or newer) of the Tesla mobile app is installed on a phone that has been paired as a key to Model 3.

 

[debrooker]

Also as a slight aside, there is a data limit also - had sentry on for 30mins and it exceeded some data limit

 

[init6]

The manual - again

View Live Camera is limited to approximately 15 minutes of cumulative usage per day.

 

[debrooker]

The manual - again

There you go 15 mins not 30

 

[Adopado]

There you go 15 mins not 30

Which in practice is a long time to be viewing…