sentry live mode not available in Canada

[GtiMart]

Youtube does not deliver big productions that have coutry specific distribution rules. Netflix has different content depending on the country you are when you launch it.

 

[EnterpriseT]

Moderator note: This post plus a few replies downthread were merged from another thread on the same topic.

Hi All

I just got 2021.40.6 last night, and my (android) app is on 4.3.0. I thought this would enable the remote sentry mode feature but nothing yet. The feature was not in the release notes and I poured though the Safety menu and there is nothing to enable. Is this happening to others with the same location/vehicle/configuration/software?

I hope I didn't miss anything obvious...

Thanks.

 

[xtofotx]

Nope, no live sentry mode in Canada, because canadian laws regarding privacy don't allow it unfortunately.
In the release notes of the update you usually get on the car screen after the update is completed, all new features of the 2021.40.6 are listed, except for this one if you're in a country that won't allow Live Sentry mode like in Canada...

 

[Tz00]

no live sentry mode in Canada, because canadian laws regarding privacy don't allow it unfortunately

Do you have a source for that?

There are cameras everywhere nowadays. Not sure why live viewing a car's camera would break any laws.

The live feature is US-only, as have been many newly released features.

 

[xtofotx]

Do you have a source for that?

There are cameras everywhere nowadays. Not sure why live viewing a car's camera would break any laws.

I was more referring to the Canadian Charter of Human Rights and Freedoms which says that every person has a right to respect for his private life. There have been several cases in multiple cities of people worries about their neighbours' cameras filming their backyard and signalling it to the police.

However you're right, you won't go to jail for having cameras installed around your home potentially filming your neighbours property. But still, I suspect those privacy concerns and principles as drafted in the Canadian Charter to be one of the reasons why Tesla did not release live sentry mode in Canada.

 

[ecarfan]

There is another thread on this same topic, started on Nov 16. See sentry live mode not available in Canada

I am going to ask the moderator to merge this thread with the existing thread.

 

[Soul Surfer]

I still got squat . Still on 2021.36.5.5. It's taking forever?

 

[Ibbycar fan]

I was told by the service center that Canadians do not get the sentry live mode. Any one know why?

Is there a way to go to the USA and download it and come back

 

[Ibbycar fan]

Is there a way to go to the USA and download it and come back to Canada to use

 

[MrShakeHands]

I am eagerly awaiting this update too in Canada, but a couple reasons I can guess:

A) we sometimes get features months/years after the US does.

B) privacy laws are different in Canada compared to the US.

 

[EnterpriseT]

I was more referring to the Canadian Charter of Human Rights and Freedoms which says that every person has a right to respect for his private life. There have been several cases in multiple cities of people worries about their neighbours' cameras filming their backyard and signalling it to the police.

However you're right, you won't go to jail for having cameras installed around your home potentially filming your neighbours property. But still, I suspect those privacy concerns and principles as drafted in the Canadian Charter to be one of the reasons why Tesla did not release live sentry mode in Canada.

The massively misunderstood Canadian Charter of Rights and Freedoms is really only relevant to government's interactions with the people of Canada, not to private activities between people and companies.

If the reason for the block is legal, it would be some specific privacy law(s), not the broad charter.

 

[EnterpriseT]

For things like Disney+ I'm sure there's some legal aspect. Movie distribution has always been a per-country thing. I can't watch Hulu from Canada on the web for example. Hopefully one day that changes.
Live Camera view and things like that might be legal but it might also just be that they deploy one country at a time to see how it goes. With fsd, the AI system needs to learn a different set of road markings and panels so that's why it's not worldwide at once. There are various reasons, depending on what we'Re talking about.

Disney+ is the solution to that problem. By distributing it themselves, they don't need to have complex distribution rights in place. Disney has made Disney+ available in Canada, so it must just be that Disney either does not want the app in the car outside the US, or has some requirements Tesla can't deliver on. Could be rating related or something.

 

[booruce]

What about the fact that the cameras already DO record? This is just remote viewing or live viewing. How does that differ than existing privacy laws (if any) that are applicable?

 

[Proppilot]

I was more referring to the Canadian Charter of Human Rights and Freedoms which says that every person has a right to respect for his private life. There have been several cases in multiple cities of people worries about their neighbours' cameras filming their backyard and signalling it to the police.

However you're right, you won't go to jail for having cameras installed around your home potentially filming your neighbours property. But still, I suspect those privacy concerns and principles as drafted in the Canadian Charter to be one of the reasons why Tesla did not release live sentry mode in Canada.

100% agree that is the reason. Legal not data rates. I am not an Attorney (my wife is) and suspects that at home you are protecting your personal property and the land it sits on. In the car, you are in the public domain. Could/could not be the reason but does hold some water.

 

[Soul Surfer]

I think my car is broken, LOL. I'm still on 2021.36.5.5 and still no update.

 

[Vawlkus]

I think my car is broken, LOL. I'm still on 2021.36.5.5 and still no update.

Are you on standard software updates, or advanced?

 

[Soul Surfer]

Are you on standard software updates, or advanced?

Advanced. I tried both and still nuttin'.

 

[Vawlkus]

Advanced. I tried both and still nuttin'.

Done a reboot lately? The update might be stuck in the pipeline.

 

[Soul Surfer]

Done a reboot lately? The update might be stuck in the pipeline.

Good point! I will do a full reboot from the screen and brake. Thank you.

Edit: Just went down to the garage and did the 2-button/brake reboot twice. Now wait and see.

 

[Vawlkus]

Good point! I will do a full reboot from the screen and brake. Thank you.

Edit: Just went down to the garage and did the 2-button/brake reboot twice. Now wait and see.

Something else I forgot about: is your car picking up your wifi network? It won’t download updates via the LTE link.