Sentry mode has triggered alarm state

[Mrklaw]

First time getting this notification from the app. I’m nowhere near the car - it’s parked in a car park, I’m in London at the office

Anything more I can do to check in the status or I just worry until I get back to the car in about… 6 hours?

 

[GRiLLA]

Oh noes.

Nothing much you can do remotely.

 

[Jeeves]

Assuming there is nothing major happening to your car, it should return to Standby state after 30 seconds.

All you can do is track the location of the car and take comfort in the fact that footage will be available for you to view when you do get back to it.

I hope it all turns out to be OK.

 

[MrBadger]

2021.40 will reportedly get the remote sentry view capability. In the meantime hope it’s a false alarm - ours was. We think it was probably some turbulence from a close passing bus - it’s a while ago and iirc a bus in the footage - pre the days when you could view in car and it marked the incident with a red dot then stopped recording at the critical moment. No other explanation. Looking out the window it’s beginning to blow here. So fingers crossed it’s just a bit of wind and something else moving close by.

 

[Mrklaw]

Juts did it again. It is very windy here today so maybe related. Fingers crossed

 

[Jason71]

2021.40 will reportedly get the remote sentry view capability.

Good feature if it comes but what's the odds you will need premium connectivity for that?

 

[LoudMusic]

My car triggers its sentry mode at the tiniest things. If someone parks next to you, or leaves, or just walks nearby, or if a leaf lands on the car ...

I believe the goal of upcoming mobile app updates is to be able to review the sentry mode videos and actually interact with the car in more useful ways like essentially having an intercom system with the car. This is just early steps of the app.

 

[Fursty Ferret]

Got this yesterday morning in an underground car park. I assumed it was noise since there was no footage recorded (only one item on the memory stick and it was a very corrupted two seconds of video of me walking up to the car after I got the notification).

 

[Adopado]

Good feature if it comes but what's the odds you will need premium connectivity for that?

Guaranteed.

 

[init6]

We think it was probably some turbulence from a close passing bus

I got this too. Was parked in Tesco and alarm went off as I was returning to the car. No-one or anything near it. Video just showed the bushes between the car and the road shaking a bit. Didn't;t see a bus, but one had just passed.

 

[Jeeves]

Was everything OK @Mrklaw?

 

[Mrklaw]

yeah seemed so. Had a walk around and checked the footage in the car. There was one 'internal recording' or similar alongside the usual sentry recordings so maybe that was when the alarm triggered? Nothing much in it - not even that windy. A car drove past slowly but not close.

 

[DaveNN]

Sorry to resurrected an old thread but I'm getting this quite a lot.
We havev cut the bushes and shrubs back, in case they are triggering the alarm.
Weirdly, no alarm if I try to open a door..without my phone with me.

 

[init6]

Have you checked for flies/insects?

 

[DaveNN]

As much as anyone can, yes.

 

[init6]

Might be worth raising a case with Tesla to determine what sensor has been triggered.

 

[DaveNN]

Might be worth raising a case with Tesla to determine what sensor has been triggered.

A good point.
Will do.

 

[Doudeau]

I had this 3 times in one day, a few weeks ago, in different locations and looked for any insects. As I couldn’t find any I did a full reboot of car and it hasn’t happened again.

Worth a try?

 

[Lockey]

A ladybird triggered my alarm a couple of weeks ago (found it on the ceiling when I checked the car), thankfully the car was on the drive at home so I didn't have a nail biting wait to get back to the car to check it!