Sentry mode live camera view malfunction (2022.36.6)

[TSLY]

After updating to 2022.36.6 my Sentry mode live camera view is malfunctioning. I do have Premium connectivity, updated app, rebooted Tesla MY, rebooted iPhone, etc. I get timeouts, error/refresh messages. Toggled Live Camera on/off, nada. Is it just me or are others experiencing this too?

 

[EVRider-FL]

Do both your car and your phone have good connectivity when you're trying to do live Sentry view?

 

[TSLY]

Do both your car and your phone have good connectivity when you're trying to do live Sentry view?

Connectivity good enough to deploy Live Camera prior to yesterday's update. Have encountered sporadic glitches from time to time but this update rendered it unusable.

 

[Tcmccormick]

We have a 2023 MYLR built late Oct 2023 software version 2022.40.4.2. The Live View works when at home on wifi and when out and about on Tesla Premium Connectivity. The only issue I am having is my voice sounds like Barry White when using the Mic. It is a very low pitch and hard for anyone to understand. Is it supposed to work this way? Is there a "Party Trick" setting somewhere that needs to be turned off to get my voice to sound normal?

 

[CDrury]

After updating to 2022.36.6 my Sentry mode live camera view is malfunctioning. I do have Premium connectivity, updated app, rebooted Tesla MY, rebooted iPhone, etc. I get timeouts, error/refresh messages. Toggled Live Camera on/off, nada. Is it just me or are others experiencing this too?

I am having the exact same issue. I have premium connectivity, no VPN, rebooted, blah blah. I am wondering if its only Model Y's??

 

[Mikecm1]

We have a 2023 MYLR built late Oct 2023 software version 2022.40.4.2. The Live View works when at home on wifi and when out and about on Tesla Premium Connectivity. The only issue I am having is my voice sounds like Barry White when using the Mic. It is a very low pitch and hard for anyone to understand. Is it supposed to work this way? Is there a "Party Trick" setting somewhere that needs to be turned off to get my voice to sound normal?

That’s how it’s supposed to sound. It’s not supposed to sound normal.

 

[lzolman]

'21 MSLR with same issue, started a few months ago. Had mobile service scheduled but then the Live Camera stated working so I canceled, and ten minutes later it was broken again. Have another mobile service scheduled, they've been asking me questions and then today the cameras started working. I'm holding the case open and keeping my appt. because I expect they'll stop working again.
There seem to be many different errors, from "Try again later" to connection issues. Ironically, the issue has been consistent when I'm out and about with great connectivity, but now (at least for the time being) parked in my garage where the cell service is pretty bad, it works. Go figure.

 

[Vinnigan]

Any of the folks here, any updates?

Started running into this issue tonight even though live view was working this morning. I'm wondering if this is a server related issue that fixes itself?

 

[dusty22]

I get that occasionally; always goes away on its own.

 

[Vinnigan]

I get that occasionally; always goes away on its own.

All good this morning again!