Sentry Mode Notifications

[No_ICE]

While my MY was parked and sentry mode was on someone tried to open the back door. When I got back into the car there was a notice that I had a recording. I watched the person come along the passenger side and try to open the rear door.

I was sitting about 50 feet away on a restaurant patio when this happened and I did not hear my horn go off and I did not receive any notification of the event on my iPhone.

Does the app have to be opened on my iPhone to receive notifications of recordings/events? I use a FOB rather than having the app opened to operate the car.

Is my sentry mode operating normally or is there a problem?

Thanks

 

[Parac]

You don't get general sentry notifications on your phone (someone trying the handle fits this type). It takes a more severe action like a broken window to get a phone alert. This link describes the behavior in more detail: Sentry Mode: Guarding Your Tesla

 

[Trip McNealy]

The nerve of people to try and open your door. 50 ft isn't too far away - did you have a line of sight to watch them do it? If it were me I would've gotten up and walked right over saying 'WTF are you doing'? LOL

 

[No_ICE]

The nerve of people to try and open your door. 50 ft isn't too far away - did you have a line of sight to watch them do it? If it were me I would've gotten up and walked right over saying 'WTF are you doing'? LOL

I did not see the incident until I got into the car and saw the video. I was eating and not watching the car.

 

[EtherMN]

Definitely should have an option in app notification to allow us to get notified if something like this happens.

 

[Hippo25]

Definitely should have an option in app notification to allow us to get notified if something like this happens.

Agreed. And should be able to view the sentry video that caused this notification from the app.

IMO, this would be more useful than the live sentry feature currently being rolled-out to the app.

 

[jwuwu]

Same thing happened to my Y Christmas night in Aspen, CO. Saw a lady with a guy trying to open my rear door. I guess the screen sentry warning scared both of them off. Just saw the footage today while going through sentry viewer. Video link here-

Agreed. And should be able to view the sentry video that caused this notification from the app.

IMO, this would be more useful than the live sentry feature currently being rolled-out to the app.

Yes! Would be nice to get a general phone notification when sentry is triggered so we can follow up immediately with live camera view to see what's going on and to view stored sentry video remotely with downloadable/ share linking options through the app. Next holiday update perhaps.

I know Ring is working on a Ring Car Connect which will let people view their sentry but to pay for another data usb streaming device with a data service plan...not sure if I'd want to do that-

Ring Car Connect Information

Ring Car Connect for Tesla is an aftermarket security upgrade for Tesla cars that allows you to watch and download recorded footage from the cameras located around you vehicle. Ring Car Connect wil...

support.ring.com

 

[EtherMN]

I also agree that phone notifications are a must for sentry… can’t believe it hasn’t been implemented already.

 

[bbwex]

The only consideration I can think of for not notifying you of all sentry issues is that there are more instances of merely having had someone walk by the car and triggered the system. I have had hundreds and hundreds of them, but never one where anything happened at all. That being said, it would seem to be simple to differentiate a walk-by from someone who actually attempts to open the door.

 

[neo1738]

Agree likely a lot of notifications but no reason it can't be done. For the 2nd one I think they were drunk and thought your car was theirs or an uber.

 

[Munk2]

Agree likely a lot of notifications but no reason it can't be done. For the 2nd one I think they were drunk and thought your car was theirs or an uber.

If they were drunk they shouldn’t be trying to drive

 

[TomServo]

can’t believe it hasn’t been implemented already.

almost Sept 2022 and we still are having this discussion. Come on Elon throw a couple of interns in a locked room, feed them all the pizza they can eat and tell they can’t come out until this Is solved?

 

[Ashhong]

This and the ability to turn off headlight flashes would make Sentry so much better for me. I’ve watched countless videos of someone walking by my car, the lights flashing, and them looking around, staring at the car and getting closer to see what happened. It just draws unnecessary attention imo

 

[EVWoodruff]

It would also be nice to have these phone alerts when people touch your car not just try to open it. I was at a USP store and noticed someone pull up and open their car door onto my new Model Y. Luckily, it didn’t damage or scratch my car but it wouldn’t have been nice if sentry would have alerted my phone in case I couldn’t see it happen.

 

[EVWoodruff]

Sorry, meant to type “would’ve” not “wouldn’t”.

 

[hmadsen]

Came here from a Google search because the car said it had a sentry event, that i had not been alerted to.

Was just some guy parked next to My tesla that opened his door (not Even close to hitting My tesla) and I had No notifications.

Still Strange it did not alert me on My Phone but it seems this is "normal"

Pretty poor to be honest, but I guess they want to save on the dataplan.

 

[Mike_TV]

Came here from a Google search because the car said it had a sentry event, that i had not been alerted to.

Was just some guy parked next to My tesla that opened his door (not Even close to hitting My tesla) and I had No notifications.

Still Strange it did not alert me on My Phone but it seems this is "normal"

Pretty poor to be honest, but I guess they want to save on the dataplan.

You can speculate why Tesla doesn't have push notifications for everyday Sentry events (not security alarm events) but I think almost everyone would get annoyed by the number of notifications and turn it off.

It is not uncommon to have 1-2 Sentry events every time I park somewhere. More so, if the parking lot is very crowded. Everything from people walking close to the car or opening their car door close to my car to get in. Imagine going shopping and getting these notifications every time? There are other threads on this and people have asked for this feature but IMHO I think people would try it out and then turn them off. Might be more important in the future when Robotaxi becomes a reality.

 

[hmadsen]

You can speculate why Tesla doesn't have push notifications for everyday Sentry events (not security alarm events) but I think almost everyone would get annoyed by the number of notifications and turn it off.

It is not uncommon to have 1-2 Sentry events every time I park somewhere. More so, if the parking lot is very crowded. Everything from people walking close to the car or opening their car door close to my car to get in. Imagine going shopping and getting these notifications every time? There are other threads on this and people have asked for this feature but IMHO I think people would try it out and then turn them off. Might be more important in the future when Robotaxi becomes a reality.

I agree that it would be a nuisance if you got warnings multiple times while parked at the supermarket or shopping centre, but i would still like to have had it as an option that could be turned on or off.

 

[neo1738]

In a busy parking lot I can get up to 10 alerts. If I got a push notification for all I would stop checking. I think it's appropriate. If the alarm is triggered you get a push if not you can see it in the car when you get in. Proportionate response.

 

[MY1stEV]

I parked overnight in a garage one time that had LED lights that flickered at a rate picked up by the Tesla cameras as motion and returned to 800+ sentry event recordings in the morning. I had to reformat the drive to get rid of them all.

I still like the (false) sense of security that sentry mode provides in unfamiliar locations, but would not have liked receiving 800+ push notifications. I think having a threshold at which a notification is sent makes sense.