Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Sentry Mode Question

This site may earn commission on affiliate links.
So I bought a SD card and adapter, formatted it, and everything appears to be working properly. From my car, I was able to view the dashcam videos. However, I'm not able to view any Sentry Mode videos. I know it's working because in my Tesla app, it's showing "Sentry Mode Active."

I was literally hovering around my car for 3-4 minutes. I did the same with my neighbor's MY (with his permission of course) and on his touch screen, it showed the red recording symbol. It didn't do that with mine. Btw, I turned off the "excludes home" option in the security setting. Am I doing something wrong?

Also, when will I get a notification? Is it only when the car alarm is activated or is there a setting where we can get notifications anytime a sentry mode video is recorded?

Thanks!

Btw, sorry this was posted under the wrong category. I don't know how to change or move it.