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Sentry mode triggering every minute

Discussion in 'Model 3: User Interface' started by xxkevo, Dec 30, 2019.

  1. xxkevo

    xxkevo Member

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    Los Angeles
    I was parked at charging station earlier tonight and had sentry mode on. One of my buddies called and told me my headlights were blinking every 1-2 minutes with nothing around it. I came by and witness the same thing. I had 132 events triggered went into the car.. Which is wierd I rebooted the car but it did the same thing again with sentry mode on. Anyone else experience this? Hoping its a glitch that goes away.
     
  2. WilliamG

    WilliamG Active Member

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    Was it raining? If not, try cleaning off the cameras to make sure it’s not some debris or something triggering it.

    I’ve only seen false alerts because rain causes a bunch of false Sentry triggers.
     
  3. Lon12

    Lon12 Member

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    I just had this happen to me. 359 Sentry Mode events in one night. My Sister said she couldn't sleep because the lights would flash every 60 seconds. Started as soon as it got dark and then stopped when it got light in the morning. Each recording was one minute apart. No rain, no wind or critters. Looking at the camera footage I can see a lot of digital "noise" in one of the cameras. I wonder if that poor low light quality image is considered motion by the software. I rebooted the computer and have not seen this issue again. 359 Sentry Mode Events.jpg
     
    • Informative x 1
  4. StephenF

    StephenF Member

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    Same thing is happening to me. At night with no wind or other activity, the sentry mode is triggering about every minute. I can have hundreds in just one night. My Model Y has software version is 2020.36.3.
    Could the LED street lights be activating the sentry?
    I park in an alley and sentry mode was a feature I was relying on for security, so turning it off at home is not a great option.
    It would be great if Sentry could tune itself, so repeat activities could be ignored.
    Ideas?
     
  5. Phlier

    Phlier Bluebird

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    Unfortunately, I don't have any ideas for you, but would like to remind you that even without Sentry Mode on, the car still has a very functional alarm system. IMO, one of the best ones around, as the extremely loud music blasting at you inside the car will be enough to ward off all but the deafest thieves. It isn't a perfect system, but no car alarm systems are... there is at least one method to break into the car that won't trigger the alarm, but it's certainly better than nothing.

    It will also send you a message through the Tesla phone app that the alarm has been triggered.
     
  6. StephenF

    StephenF Member

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  7. StephenF

    StephenF Member

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    Thanks Phlier. I tried the reboot of both the display and the car, but finding the same problem tonight.
    I guess I'll have to turn off sentry mode. I have a service appointment scheduled, but I don't have a lot of faith that they will provide a solution, but I'm going to give it a try.
    Here is an example of the directory showing the trigger pattern. This record is mid-day, so probably not the streetlight.
    Thanks again for the community support.
    Sentry Trigger example.png
     
  8. Cybermoose

    Cybermoose Member

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    Sounds like there is something strange in your neightborhood.

    Have you tried calling ghostbusters?
     
    • Funny x 1
  9. StephenF

    StephenF Member

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    Good idea. I thought the maybe the feature was in 'over-achieve' mode because it's not feeling good enough, so really going for it.
     
  10. StephenF

    StephenF Member

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    I think I found the answer. It seems I was not doing a thorough re-boot. I would hold down the brake, press both scroll wheels until the screen went blank, then release everything. Not good enough...
    You need to hold the brake and scroll wheels down past the blank screen until the Tesla logo appears again on the screen.
    After holding until the logo appeared, the Sentry seems to be functioning properly.
    I’ll be checking over the next days.
     
  11. Spacep0d

    Spacep0d Member

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    OP should keep checking the reports and watch for traces of ectoplasm!
     
    • Funny x 1
  12. StephenF

    StephenF Member

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    Nope, that didn't work. 561 triggered alerts last night with no wind or other activity in the alley. I guess I'll need to go forward with the Service appointment. I'm still wondering is an LED streetlight might be the problem, since I don't have the problem during the day in the same location.
     
  13. Phlier

    Phlier Bluebird

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    The street lights do seem to be a common denominator with this problem.

    When you guys play the sentry video back, does it look like the street lights are flashing?

    Someone should tweet Elon about this. I'd do it, but I think he has me on ignore by now. ;)
     
  14. StephenF

    StephenF Member

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    No flickering. Steady light. Maybe a hyper-speed flicker that is tickling the robot.
     
  15. Thekuai

    Thekuai Member

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    Staten Island
    I park in my driveway and I have infrared led lights on my security cameras which are in view of the rear tesla camera. There is also led street lighting in the front of the house. I wonder which is the culprit?​
     
  16. Candleflame

    Candleflame Active Member

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    happens all the time here, I reckon its because of LED flickering.
     
  17. JonY

    JonY New Member

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    Nov 10, 2020
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    Location:
    North Vancouver, BC
    I’m having the same issue. It could be coincidental but I believe it started when we moved and our parking changed. We have a fluorescent light in view of the front cameras.

    I thought it was a new software bug until I found this thread.
     

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