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Sentry Mode turning itself on, Easy Entry?

djroberts

Member
Jun 18, 2019
141
55
San Diego
Sentry mode keeps turning itself on and checking all the exclude boxes. Twice I've made sure that "exclude favorites" was unchecked and sentry was off from my mobile device. When I go to turn it on within the car it's already enabled and "exclude favorites" is re-checked.

I think this started happening around the same time I turned on Easy Entry. Anyone else experience this?
 

M3&Me

Member
Mar 22, 2019
22
8
Arlington, MA
Sentry mode keeps turning itself on and checking all the exclude boxes. Twice I've made sure that "exclude favorites" was unchecked and sentry was off from my mobile device. When I go to turn it on within the car it's already enabled and "exclude favorites" is re-checked.

I think this started happening around the same time I turned on Easy Entry. Anyone else experience this?

Yes. Just was hit left front by an Audi on Friday and was shaken up so didn’t turn off Sentry til the next day via my app. Went today - Tuesday to get the memory stick from body shop to see what it saw of the fateful moment and I see that sentry has recorded over it yesterday with useless video of the car being moved into the bay while in tow mode
 

ninpb

Member
Jun 19, 2018
587
2,396
90720
I think with the last update with pair key to profile my sentry mode does not turn on automatically any more. When I go into security, sentry setting, the options are greyed out. Am I thinking of this the wrong way? I haven't messed around with it for months when they set sentry to auto on which I like.
 

brobinson

Member
May 23, 2018
621
639
Ohio
I think with the last update with pair key to profile my sentry mode does not turn on automatically any more. When I go into security, sentry setting, the options are greyed out. Am I thinking of this the wrong way? I haven't messed around with it for months when they set sentry to auto on which I like.

Sentry has continued to work as I would expect since that update. Have you tried removing and reinserting the flash drive? Rebooted the MCU?
 

ninpb

Member
Jun 19, 2018
587
2,396
90720
Sentry has continued to work as I would expect since that update. Have you tried removing and reinserting the flash drive? Rebooted the MCU?

I have rebooted for a charging issue. Also tried when in drive, park, my profile or easy entry profile with no luck

I will try your USB stick out and in test. Thanks!
 

AcesUp

Member
May 22, 2018
60
15
Dallas
Yes. Just was hit left front by an Audi on Friday and was shaken up so didn’t turn off Sentry til the next day via my app. Went today - Tuesday to get the memory stick from body shop to see what it saw of the fateful moment and I see that sentry has recorded over it yesterday with useless video of the car being moved into the bay while in tow mode


Sorry to hear about that. Hope you're feeling better. So what does one need to do to preserve footage in the case of an event like this?
 

Boomer543

Member
May 31, 2019
129
108
New Jersey
Are you using the Stats app? If so, disable the "smart sentry" features. Last week on vacation I kept turning off sentry mode and it kept turning back on. Disabling the smart sentry features in the Stats app cured the problem for me.
 
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ninpb

Member
Jun 19, 2018
587
2,396
90720
I think with the last update with pair key to profile my sentry mode does not turn on automatically any more. When I go into security, sentry setting, the options are greyed out. Am I thinking of this the wrong way? I haven't messed around with it for months when they set sentry to auto on which I like.

Figured it out. My home setting got cleared. By who or patch I don't know. Once I saved my home location again, the sentry option in security setting was working and sentry is now on by default when I park.

Funny the setting actually said to use sentry, save a home address but I already had one so I didn't check. Lesson learned.
 

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