when I had questions or concerns for my local service center I used to pick up the phone, dial the number, and just like with my Honda dealership, spoke with my service department within a few seconds. Now...apparently Tesla has changed things and every time I try to talk to someone I can no longer speak to my local service center, it is always some national call center and the worst part is that EVERY time I’m on hold for a half an hour....I don’t know about anyone else but I don’t have time to sit on hold for thirty minutes to have a problem solved or question answered. Anyone else having this issue? WHat in the holy smoke is going on? I was told that it’s because there are so many Tesla’s on the road now.