Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

Service center appointment expectations


May 20, 2019
Portland, OR
Hey there,

I recently discovered that my trunk seal wasn't secure apparently and was leaking water into my trunk during heavy rains, so I scheduled a service appointment. Tesla moved it to a service center appointment from a mobile service. This is all fine, except I need to have the car done same-day.

I keep hearing stories about loaners or keeping cars overnight, so I'm kind of wondering if there is an expectation of work being done immediately and how long this (or services in general) take? I have to travel the day after the appointment, so this is kind of a concern.

I don't really have a number to call to check up on things in advance, so just curious if anyone has actual firsthand knowledge of the repair process or what I can expect. Thanks everyone.

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.