So my first experience with a Tesla Service Center was horrible. I originally made the appointment about 6 weeks ago with the new SC in Lake Forest (Calif). My appointment was schedule for this morning. I arrived on time and they were busy helping others. When I was finally called I sat there and the service writer asked for my name and after pulling me up on their computer, she wrote up my appointment for the item that was on my original request. I told her I had other items; 8 in total. She said that she can only help me with the item that was on my original request and she couldn’t add any other items.. WTF… did she expect me to come back another 6 or 7 times to fix the 8 items I had? Worse, I had amended the original service request about a month ago to add the issue with my brakes locking up. She didn’t care and she wouldn’t budge so I left. I am now rethinking the whole Tesla car thing. Anyone can sell you a car, the real difference is after the sale service. If they can’t provide that, then having a tesla is almost useless. When I was looking for an EV, I almost bought a Kia Niro, it’s a little smaller and has the same range as the SR+ and the price was about the same, it just lacks the SR+ performance.
Just very disappointed in the whole experience.
Just very disappointed in the whole experience.