All the German dealers around us require appointments about 2 weeks out to get a loaner. So Tesla is about the same. I’ve always received loaners from Marietta, Georgia. After we got a P100D I have received all P loaners. Though they tend to be used cars waiting to be sold rather than current year C class or 3 series. My service advisor Marcus and previously JR have been some of the better advisors.
Since 2001 I’ve owned an Inifiniti, an Audi, 3 BMWs, 4 Mercedes and most recently 3 Teslas. Overall I would say our Tesla service has been on par if not the slightly better than the others. The best feeling is that Tesla doesn’t nickel and dime us (or $500 and $1,000 us) on maintenance items.
All my Tesla repairs have been warranty work. Had some paid work on our first S but they waived it when I picked it up because of a long wait for a part.
Since 2001 I’ve owned an Inifiniti, an Audi, 3 BMWs, 4 Mercedes and most recently 3 Teslas. Overall I would say our Tesla service has been on par if not the slightly better than the others. The best feeling is that Tesla doesn’t nickel and dime us (or $500 and $1,000 us) on maintenance items.
All my Tesla repairs have been warranty work. Had some paid work on our first S but they waived it when I picked it up because of a long wait for a part.