Did you actually own a BMW or are did you speak to a BMW enthusiast?
Three experiences will dissuade you of the notion that you should ever own one.
1. My clutch blows up at 12,000 miles. “Sir, is this your first stick shift?” No, you damned moron, I’ve driven stick all my life. The last car I owned had a definite problem with the transmission (a Saab 900 and it clicked as you drove it backward) when we bought it at 80,000 miles. We made it through 80,000 more miles even with that problem. I had to escalate it to corporate to get the clutch replaced. It blew again at 42,000 miles and this time no amount of yelling at them covered the huge expense even though it’s clear that the car has an underpowered clutch.
2. We bring my wife’s BMW in for service at the end of its warranty period. While at the service center the warranty expires. The f*ers wash the car but don’t clean out the rain gutters from the sunroof first. At the garage in the service center her radio fails, then Bluetooth. The gutters were clogged and the water went into the lowest point of the trunk. Guess where the $3,000 electronics module was? A gold star if you said the bottom of the trunk. Since this literally happened at the BMW service center due to a known issue they didn’t correct, you’d think they’d take care of it. Nope, luckily insurance covered the $5,000 for the flood damage.
3. I drive into the service center to get the $1,500 adaptive headlight repaired. It has collapsed of its own free will. There is a minor scuff to the bumper. No impact, a scuff because I drive and park in New York City. “They aren’t going to cover the headlight” says the “service advisor,” a bearded little millennial loser. I curse him, yelling in full view of all the customers that “I’ll buy a Tesla next time “and peel out of the garage. Later on, I repainted the bumper and went to another service center and they were too dumb to have noted the first event in their books.
Note to BMW: I carry out my threats.
I am omitting my usual theater of showing up at the service “advisor’s” desk and saying in a very loud voice “HERE ARE THE SCREWS AND BOLTS THAT YOUR MECHANICS LEFT IN MY CAR, MAYBE YOU CAN USE THEM ON SOMEONE ELSE’S CAR.”
And don’t forget, always vote five stars on our survey because if we don’t get five stars, we fail! You need to vote five stars, right there sir.