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Service Center recommends NOT getting tires through them (if you don't live local)

Discussion in 'Model S: Interior & Exterior' started by efusco, Oct 23, 2013.

  1. efusco

    efusco Moderator - Model S & X forums

    Mar 29, 2009
    Nixa, Missouri, United States
    Due to road hazard warranty and other warranty issues since I live about 230 miles from the closest service center Tesla Service St.Louis actually recommended I use a local vendor so that if I have a warranty issue or have a service plan (for rotations) that I can get that done locally rather than have to get the car to St.Louis for service.

    Maybe not earth shattering news, but interesting that they made that specific recommendation, particularly since they suggested I have the tires replaced when it was up there for the 12,500mi service (now over 19,000 on those same tires).
  2. martinwinlow

    martinwinlow Member

    Jun 18, 2012
    Isle of Colonsay, UK
    The idea that a MS needs a new set of tyres every year is a bit of a shock to me here in the UK where it is normal for a set to last a good 40k miles or more. Is this peculiar to the MS or common with US cars? If the latter, what is causing the huge disparity in wear between the US and UK?
  3. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

    Mar 8, 2012
    With proper alignment and keeping some air in the tires the 19" tires should easily make 40K miles or more. The 21" tires are summer high performance tires, which never get 40K miles. Also they are very particular about toe settings in the rear. The main differences between the U.K. and North America are the distances driven (my trip over the last two weeks covered about 2000 miles) and the higher temperatures. Much of the U.S. is further south than the U.K.
  4. yobigd20

    yobigd20 Well-Known Member

    Oct 28, 2012
    Skaneateles, NY
    I have 27k miles on my stock OEM 19" goodyears with about 7.5/32" tread left on all 4 years even wear. so about 50% left (11->7.5, used about 3.5/32". I have another 3.5/32" to use before all 4 tires are down to 4/32" and need replacement. So yes I should get about 55k miles on this original set. It's only the 21" tires that need replacement every 5k miles. the 19" tires last 10x longer.
  5. TylerCA

    TylerCA Member

    Sep 1, 2013
    portola valley, ca
    It is to be expected. So far Tesla employees have been very straight up and honest with us.
  6. N4HHE

    N4HHE Member

    Oct 15, 2013
    Madison, AL
    You shouldn't have any trouble getting warranty service on any name brand tire purchased anywhere. However one can get things like free lifetime rotate and balance bundled with the new tires that is only honored at the store chain.
  7. NigelM

    NigelM Recovering Member

    Apr 3, 2011
    Northern Virginia
    Mod Note: thread title updated for clarity.

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