Service Center - Smithtown, NY (Long Island)

[Snow Drift]

Tesla gotta put a supercharger V3 in the Smithtown location. When COVID is over the rush at Islandia supercharger will be as busy as pre Covid and will be inefficient for Tesla owners not to have one in Smithtown.

You should be able to make it to Montauk and back on one charge, and if not there's Southampton. Future locations in Shirley and Manorville will help you out.

I would be very disappointed if they don't install a V3 SC suite at Smithtown. Just some L2 chargers there currently. Not like they don't have plenty of room for SC's at that location.

Tesla doesn't usually offer Public charging at their Service Centers. Syosset no longer has Superchargers. The Destination Chargers at Smithtown are for cars in service, not owners.

There is a v3 in Copiague, and v2 in Islandia and Plainview. That being said, Superchargers are for trips or if you honestly can't charge at home.

 

[N54TT]

You should be able to make it to Montauk and back on one charge, and if not there's Southampton. Future locations in Shirley and Manorville will help you out.


Tesla doesn't usually offer Public charging at their Service Centers. Syosset no longer has Superchargers. The Destination Chargers at Smithtown are for cars in service, not owners.

There is a v3 in Copiague, and v2 in Islandia and Plainview. That being said, Superchargers are for trips or if you honestly can't charge at home.

my day trips to montauk are done on one full charge. If I’m staying out there I stop by manorville for a quick top off though.

 

[Sags224]

my day trips to montauk are done on one full charge. If I’m staying out there I stop by manorville for a quick top off though.

You stop in Manorville? I thought that one wasn't open

 

[N54TT]

You stop in Manorville? I thought that one wasn't open

Sorry meant south hampton, wasn’t able to edit my post.

 

[Mike521]

That being said, Superchargers are for trips or if you honestly can't charge at home.

Or if you have free supercharging

 

[Snow Drift]

Or if you have free supercharging

Please don’t. That’s why Plainview is over crowded. The free chargin is still meant for trips.

 

[ArtK]

I drove past the Smithtown SC today, and the security fences are down and there were employees in the office. Perhaps the real opening is imminent!

 

[NY_Rob]

^ now that is excellent news Art!!

My family has forbade me from driving past the SC any longer, but I had to go to Lowes last Fri (I was alone in the car so I was able to do a drive by ) and the SC was still unoccupied.

If I had to guess, I'd imagine they're trying to deliver everything they have out of the Mt. Kisco SC til the end of Q3 then they will officially open the Smithtown SC beginning Q4.

 

[Michael A]

I have a service appointment 9/24 at 9:30am, it was the first available, wonder if I will be the first customer?

 

[NY_Rob]

I have a service appointment 9/24 at 9:30am, it was the first available, wonder if I will be the first customer?

Please let us know how it turns out!
I'll be picking up my MY at Smithtown as soon as they are allowed to deliver from that SC.

 

[Michael A]

So far so good, Anthony the service advisor and Mike the service manager are really nice and knowledgeable, they opened 2 days ago, sales next month. Noticed small templates/tools for measuring panel gap.

My Model S has "reduced acceleration", on original B pack, Mike believes the contactors might need to be replaced, hoping they replace the whole pack. Estimated time of repair completion is Sept 29th, they apparently dont have alot of inventory parts.

They gave me a loaner Model S with a leaky MCU, got sticky crap all over my hands.

 

[Mike521]

Please don’t. That’s why Plainview is over crowded. The free chargin is still meant for trips.

Not sure why you think it's meant for anything in particular, but don't really care either. I have it and I'll continue to use it.

 

[Snow Drift]

Not sure why you think it's meant for anything in particular, but don't really care either. I have it and I'll continue to use it.

While you can use it how you like, it is designed for long range driving. That is why they used to send nasty letters to owners who abused the chargers that were local to their home.

I used to go once a week because I didn't have an alternative (apartment). Once I got a garage I stopped. Plainview is overcrowded because local owners use it for regular charging.

 

[NY_Rob]

Thanks Michael, great pics!

Looks like it's a work in progress.

It makes sense that they will ride out Q3 with Mt. Kisco then transfer their sales license to Smithtown Oct 1st or thereabout.

 

[Michael A]

So the leaky MCU with goo leaking out caused them to swap the car for a Model X P90D, they brought it to my home.
Super exited unfortunately the X is locked in chill mode .

 

[Michael A]

Texting with the service manager concerning the updates has been great, battery contactors are being replaced under the HV battery warranty.

 

[NY_Rob]

Two more days to go and hopefully I'll get a call/text from my SA that Smithtown is open for deliveries!!

 

[Michael A]

There was a sign on the front door of the locked showroom that said all deliveries where on the east side of the building.

 

[Crisss1205]

There was a sign on the front door of the locked showroom that said all deliveries where on the east side of the building.

They probably meant FedEx/UPS deliveries.

 

[NY_Rob]

^ that is pretty funny, but most likely correct considering that the showroom is locked.

I have mentioned to my SA that I'd like to be the first customer to take a delivery from Smithtown.. it's a long shot, but who knows?