Yup, heard the same story in Dublin, SC. They consider it a fit and finish (what the factory left out) during the 1st year.
is it 1st year or X miles? One tech told me 6 mo.s I think they just make up rules OTA
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Yup, heard the same story in Dublin, SC. They consider it a fit and finish (what the factory left out) during the 1st year.
Yes but we dont have the numbers.I would consider the numbers would talk for themselves, when tesla is able to fix a 4 hr job within the day and return the car within 24hrs back to the owner. Till then, I will keep complaining as I did not buy car to leave it in service more than any other I have owned in the past 20 years, where TESLA should be doing better.
Very true, though if everyone keeps lowering their expectations, the general quality of products and services will keep going down too.Noticed that people with high expectations are usually pissed of at something.
People with low expectations are more happy and fun loving.
Sometimes you can make your life much more enjoyable by just lowering your expectations a bit.
So it seems this is a technique which works when only a small number of people do it. In other words; when only few people lower their expectations, those people are happy, but the higher expectations of others keeps the product or service providers on their toes. If everyone lowers their expectations, companies see it as a way to save cost and/or make more money by lowering the product quality, and it begins a cyclic race to the bottom - lowered expectations, lowered product quality, further lowered expectations, further lowered quality...I don't care much about what everybody else does. Mostly do this for improvements in my personal mental health.
Other people are welcome to be constantly disappointed and grumble a lot.
So it seems this is a technique which works when only a small number of people do it. In other words; when only few people lower their expectations, those people are happy, but the higher expectations of others keeps the product or service providers on their toes. If everyone lowers their expectations, companies see it as a way to save cost and/or make more money by lowering the product quality, and it begins a cyclic race to the bottom - lowered expectations, lowered product quality, further lowered expectations, further lowered quality...
Kind of like stock market. When only few people figure out a stock is a good deal, they buy it low, then sell high. If everyone thinks the stock is a good deal, demand increases, price shoots up and there is no deal to be had.
But human nature is such that the more money you spend on something the higher the expectations unfortunately. It didn't help that Elon promised the moon (i.e. Performance model loaners, FSD by date X, free SC, etc.), now its Uber credits and "don't talk to repair techs"). When it gets to the point where people are hoping they "get a good one", be it car, service center or rep, it makes you worry somewhat esp. because Tesla unlike ICE dealers doesn't give you tons of options if you have a bad experience with one.Noticed that people with high expectations are usually pissed of at something.
People with low expectations are more happy and fun loving.
Sometimes you can make your life much more enjoyable by just lowering your expectations a bit.
We already went down this road before so let me say it again...when the actual OWNER of the company is forced to go on record for subpar service then no it's not some rare unicorn only contained to Tesla message boards.So your the expert? Ok sure sounds good. Glad to know someone on here has the inside scoop on how many unhappy Tesla customers there are.
Seriously, until you can supply actual numbers to prove me and many others wrong were going to keep supporting Tesla and reporting on our positive experiences.
.....this is so repetitive
I have acknowledged that people have all kinds of different experiences from good to bad. I have never said bad service doesnt happen and that people are making it up. Is it really that hard to understand. But and this is a huge but, believe it or not some people do in fact have good experiences. I know I know it's a tough pill to swallow.
@Ostrichsak these comments are not necessarily directed at you but more for the general viewers.
There are valid points on both sides of the good/bad discussion and what I have noticed is if someone has a good or bad experience and the people commenting in the thread don't agree they are labelled as fanboys/haters. We all bought teslas for our own reasons so there has to be some type of common ground. We all want good service. Venting on a forum is great but is that going to change anything. Nope probably not. Yelling at or treating the sc people bad does nothing either. The most effective way to change things is to stop buying the product but obviously that hasnt happened.
Open to suggestions....
Who said it was only 10?
Please show me where I said it was a rare unicorn. You already lost what little credibility you thought you had so just quit while your still behind.We already went down this road before so let me say it again...when the actual OWNER of the company is forced to go on record for subpar service then no it's not some rare unicorn only contained to Tesla message boards.
How Musk is Trying to Address Tesla's Service Issues - Market Realist
And before you state it once more, no I don't own one yet and this is one of the main reasons and it's a big one that will most likely get worse once the Model Y launches pretty soon!
Look at your responses in this very topic!! You're asking how many people it actually is ("...So because there are people who complain on the internet that somehow means it's a majority of tesla owners who have complaints? Lol lol lol I'm just looking for some numbers here."; "Not saying that people dont have bad experiences but I really feel like there are more positive than negative"; "So your the expert? Ok sure sounds good. Glad to know someone on here has the inside scoop on how many unhappy Tesla customers there are").Please show me where I said it was a rare unicorn. You already lost what little credibility you thought you had so just quit while your still behind.
Here ya go just for kicks. Let the spinning begin....what was your target price again?
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Short answer: They don't care.I was suprised to see denver sc close at 1 pm on saturdays now when i stoped there this weekend. Why???? If anything shouldnt they extend hours?