I took delivery back September 28th EOQ rush. I noticed my tail light passenger side stick out versus driver side so I documented it and requested a service appointment.
Questions to those that scheduled a service appointment because of delivery defects.
Did they look at the car the same day or did they tell you they’d have to keep it for a few days?
Was there a loaner option available?
If they state they need to keep it, can I refuse the service and if I do, does that void my call out of the protruding tail light if any future issues come about?
What should I expect when I arrive? I’m reading differ experiences and every experience had this in common- confusion to what was being fixed and how long they kept the car.
Any feedback or insight is much appreciated. I have an appointment this Friday at 9
Questions to those that scheduled a service appointment because of delivery defects.
Did they look at the car the same day or did they tell you they’d have to keep it for a few days?
Was there a loaner option available?
If they state they need to keep it, can I refuse the service and if I do, does that void my call out of the protruding tail light if any future issues come about?
What should I expect when I arrive? I’m reading differ experiences and every experience had this in common- confusion to what was being fixed and how long they kept the car.
Any feedback or insight is much appreciated. I have an appointment this Friday at 9