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Service Center - Wilmington, DE

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Bumping an old thread with some information.

This location has 8 loaner vehicles but only 2 are currently registered. They are waiting on the other 6 but the Delaware DMV has been slow to register due to covid19. If you bring your vehicle here for service, you'll most likely be offered Uber credits. You can contact them in advance to try and coordinate your appointment with a loaner but it may be difficult when they only have 2.

Also, there are only 3 service techs and one is currently not in (not sure when the 3rd is returning), so this is also creating a backlog in addition to a bunch of people holding off on bringing in their Tesla for service in the previous few months. Add in all the Model Ys that are being brought in for their Due Bill service, it's creating a backlog of 2-6+ weeks for appointments.