Hello everyone! I've been lurking here for a little while, but figured i would finally join. I'm very strongly considering a Model S (and potentially a used Roadster) but i have a couple concerns about service.
I've heard that there is a service center in Watertown, but that's about 100 miles from where i live. I haven't read too much about the service experience for this area, can anyone comment on how the service team is, especially anyone who doesn't live very close to the service center. I'm a bit concerned that if i have any urgent issues, they either won't be able to get out here right away, or won't be able to perform the work in the field. I read a post on the Tesla Motors website earlier that was extremely positive regarding the service department, but I don't know if that's the norm, or a one off experience.
Any experiences that you're willing to share would be very much appreciated, whether they be positive or negative. this is really the only thing holding me up at this point.
Thank you everyone!
I've heard that there is a service center in Watertown, but that's about 100 miles from where i live. I haven't read too much about the service experience for this area, can anyone comment on how the service team is, especially anyone who doesn't live very close to the service center. I'm a bit concerned that if i have any urgent issues, they either won't be able to get out here right away, or won't be able to perform the work in the field. I read a post on the Tesla Motors website earlier that was extremely positive regarding the service department, but I don't know if that's the norm, or a one off experience.
Any experiences that you're willing to share would be very much appreciated, whether they be positive or negative. this is really the only thing holding me up at this point.
Thank you everyone!