A week ago my Gen 3 charger flashed overheated error code. Tesla wall tech pushed an update to the charger and all good. Then my Florida based MS began maintaining 91 degree interior temperature (84 degree ambient) when parked and “off.” Numerous reboots to no avail. I explained that unlike wall charger support, calls to my Orlando SC go to voicemail and I have yet to receive a return call. The wall charger tech set up an appointment at my SC but first available was over a month away. More messages to my SC went unanswered so I tried Tesla Customer Service. An actual person answered and she was able to reach my SC and I began to receive text messages from the SC seeking details. I responded with info and repeatedly asked for someone to simply call me. No call. The SC downloaded logs and pushed some update but ultimately advised me by text that a firmware update in the future would address the interior sensors inaccurately averaging temps reported to app and I should turn on cabin temperature protection. I pointed out that interior temp accurately reported when AC on so blaming sensors made no sense to me and running the air conditioner 24/7 is no solution. Predictably, I did not receive a reply to my text asking what was the point in bringing the car in a month from now (1.5 hours away and no loaners) if the result would be the same - same logs, same analysis. So, back to Customer Service. Again, the customer service person was able to speak with my SC and she said the SC would actually call me (not text) Monday 9/28. We’ll see.