I found that frustrated with service since they only want to communicate with me via text messages. It is nice to get text message for informative information such as "your vehicle is in queue now", "your vehicle is being serviced now", "we will need few more days to address the issues". those messages are fine. When the vehicle is done, they would text and say "your car is ready to pick up" and that's it. I mean, can a service advisor call and go over the repair? I have situation where they didn't perform the repair because they did not detect the issue. I had to go back to service the next time to speak to a technical to get it fixed. I got another text message yesterday "your car is ready for pick up, but there is a rock chip in the clear bra, we can send it for repair but take more time" I don't understand why they can't just call me. I have been trying to call them all morning, no one is picking up.