TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
Start a Discussionhttps://teslamotorsclub.com/tmc/tags/

Service Price Increase

Discussion in 'Model S' started by K-MTG, Feb 3, 2017.

Tags:
  1. K-MTG

    K-MTG Sunshade Captain of TMC

    Joined:
    Oct 24, 2015
    Messages:
    4,137
    Location:
    Irvine, CA
    I have been ranting about this on the X forum as the service plans just became available at a 30% increase and us early adopters have to pay an extra $500 for the extended warranty: FINALLY!!! Maintenance Plans and Extended Service Agreement which I find to be totally unfair as they just became available.

    But you S owners who didn't purchase the service plans are up for a significant price hike as well.
    Maintenance Plans
    Vehicle Warranty

    In comparison the 4 year prepay service on my Cadillac ELR was only $600. I had the car for 3 years and I haven't paid a penny more.

    I hope Elon will make things right as he even proclaimed the SC isn't a profit center. We all gotta Tweet him:
    MacTechGenius on Twitter
    MacTechGenius on Twitter
     
    • Informative x 3
  2. hockeythug

    hockeythug Active Member

    Joined:
    Jun 3, 2013
    Messages:
    1,943
    Location:
    Minnesota
    "Not a profit center" Haha
     
    • Like x 3
    • Funny x 1
  3. Ulmo

    Ulmo Active Member

    Joined:
    Jan 19, 2016
    Messages:
    2,512
    Location:
    Vienna Woods, Aptos, California
    #3 Ulmo, Feb 3, 2017
    Last edited: Feb 3, 2017
    I was saving up to purchase the 8 year service plan before my 60 days expires in a few weeks, and had just gotten it by about next week, when this happened. Now, "8 year/100,000 mile" service plan is no longer available.

    Does this mean mile 50,000 - 100,000 incurs costs every time I go to the service center? How much is it? I always knew I'd purchase the 8 year plan, so never researched the alternatives. Looking at the charts, the 12,500 mile (or 1 year) inspections look similar in price to the prepaid plans now. I think if this holds, this isn't as big a deal as I thought.

    Since they give you 12,500 miles (or 12 months for low mileage drivers) now instead of 60 days to get prepaid service, it seems more urgent to get the 50,000 mile warranty extension first before they stop offering it.

    --- edit:

    From Elektrec:
    So, what HW upgrades? How much if no prepaid svc agreement?
     
  4. u00mem9

    u00mem9 Member

    Joined:
    Jun 8, 2016
    Messages:
    791
    Location:
    USA
    Drive unit fluid change at first service...seems like a new requirement...also is battery fluid change earlier?
     
  5. jaguar36

    jaguar36 Active Member

    Joined:
    Apr 10, 2014
    Messages:
    1,307
    Location:
    NJ
    They are now including the alignment, which they used to charge $105 extra for. They are also recommending a drive unit fluid change on Year one, which of course begs the question, should all of us who've had cars for multiple years immediately get that done?

    The prices are so ridiculous, and completely goes against the "less maintenance on an EV" marketing BS they've been claiming.
     
    • Like x 10
  6. bob_p

    bob_p Active Member

    Joined:
    Apr 5, 2012
    Messages:
    1,718
    That figures... Placed an order for an S 100D on the first day, and up until this morning, the 8 year service plan was $4K and extra 4 year extended warranty was $4K.

    This morning - a 4 year service plan is $2400 - no reference to an 8 year service plan, and the 4 year extended warranty is now $4250.
     
  7. Middleseat

    Middleseat Member

    Joined:
    Jan 25, 2016
    Messages:
    42
    Location:
    TX
    I literally just got my first annual done last week. Looks like I missed out on the free alignment!

    I don't see how this would save any money - my annual was $400+$105 for the alignment. The cost of the 3 year service plan is $1550.

    Do the future annual services cost more?
     
  8. jaguar36

    jaguar36 Active Member

    Joined:
    Apr 10, 2014
    Messages:
    1,307
    Location:
    NJ
    Yes future annual's cost more.

    The costs were increased by $75 to account for the inclusion of the annual, which is less than the $105 you paid. Of course now there is no choice but to do the alignment regardless of if it is necessary.
     
  9. MS16

    MS16 Member

    Joined:
    Jan 23, 2017
    Messages:
    330
    Location:
    Calif
    Why do the service plans not include the required tire rotation at the 6,250 mile interval and only the 12,500 interval?

    "Rotate the tires every 6250 miles"
     
    • Like x 1
  10. MS16

    MS16 Member

    Joined:
    Jan 23, 2017
    Messages:
    330
    Location:
    Calif
    Are alignments really required every year? Of course I've had two alignments in the first two months or ownership and the car still doesn't track well, so maybe the answer is yes. But what makes the S so different than other cars out there where this is really a thing to do every year?
     
  11. BerTX

    BerTX Active Member

    Joined:
    May 2, 2014
    Messages:
    2,003
    Location:
    Texas/Washington
    Cynical me thinks they are trying to catch people who thought like me -- the prepaid service saves a bit of money, but if I just skip the first service (where they weren't really doing anything), that will save me even more. Now they put something important-sounding in the first service to keep people from skipping it.
     
    • Helpful x 4
    • Like x 1
  12. u00mem9

    u00mem9 Member

    Joined:
    Jun 8, 2016
    Messages:
    791
    Location:
    USA
    I think it's a legit need. Most people know that lots of material is created as a gearset goes through the break-in. These days auto OEMs have chosen to pretend that doesn't occur or is no longer needed, but really they just want their service intervals to be longer for the market expectations.

    Getting that crap out of the oil (gearset or IC engine, etc) as soon as possible has always been a priority for people who have expertise. This was probably delayed despite the many documented drive unit issues because Tesla made such noise early on about EV being maintenance free.
     
  13. ⚡️ELECTROMAN⚡️

    ⚡️ELECTROMAN⚡️ Fritterer and waster of hours in an off hand wayer

    Joined:
    Jul 15, 2016
    Messages:
    1,171
    Location:
    Portland, Oregon
    Are they going to let us do our own drive unit fluid change? How hard could it be?
     
    • Like x 1
  14. Gizmotoy

    Gizmotoy Active Member

    Joined:
    Sep 16, 2013
    Messages:
    3,320
    Location:
    Bay Area, CA
    I kind of wonder if, at this point, they have to keep raising prices to try to reduce load on the SCs. At least around here, they're all slammed. It seems to me like they've decided they need to discourage people from bringing their cars in. It would also explain the earlier switch to per-visit fees for extended warranty service.

    On the other hand, a shop labor rate of $175/hr always kind of illustrated the "not a profit center" label was half-hearted.

    It's interesting they put the alignments back into the maintenance agreements, though.
     
  15. Az_Rael

    Az_Rael Supporting Member

    Joined:
    Jan 26, 2016
    Messages:
    2,650
    Location:
    Palmdale, CA
    #15 Az_Rael, Feb 3, 2017
    Last edited: Feb 3, 2017
    Eh, I am still not buying the service plan. It's only $200 cheaper for 4 years anyway. Not enough of a savings to make me prepay. Since my car is a CPO, my first service is actually the 50k one which is now $50 cheaper (yay?). I was going to skip the minor services since I drive 25k a year, but maybe I will bring it in for the 62.5k service for that drive unit flush.

    The whole, "you can skip the annual inspection" thing seems to be out the window entirely now.

    I am not seeing the "hardware upgrades" that Electrek mentions. Anyone else find that?

    Here is the full list of checks:
    https://www.tesla.com/sites/default/files/service/annual_service_inspection_checklist_en_us.pdf

    IMG_0320.jpg IMG_0321.jpg
     
    • Informative x 3
  16. jeffro01

    jeffro01 Active Member

    Joined:
    Jan 30, 2013
    Messages:
    1,833
    Location:
    SF Bay Area
    That doesn't mean "free"...

    Jeff
     
  17. YauKwan

    YauKwan Member

    Joined:
    Nov 14, 2016
    Messages:
    140
    Location:
    New Jersey
    I drive a ton.

    I was not on planning on doing any service as I would be in there every month.

    If we didn't do any of the service. Am I still covered for 8 year unlimited mile warranty?
     
  18. Wshowell

    Wshowell Member

    Joined:
    Jan 1, 2015
    Messages:
    362
    Location:
    Arroyo Grande Ca
    Looks like anyone can purchase the ESA now. I believe it was only the original owner so buying a used one still,under warranty you'd need to decide to pony up another $4k and ask the seller to buy it and then transfer it to you. Anyone else see this as well?
     
    • Like x 1
  19. Az_Rael

    Az_Rael Supporting Member

    Joined:
    Jan 26, 2016
    Messages:
    2,650
    Location:
    Palmdale, CA
    Where do the options show up on your My Tesla page? I have a CPO, so I don't expect to see the extended warranty, but I should be eligible for the maintenance plan since I just bought my car in December.
     
  20. ⚡️ELECTROMAN⚡️

    ⚡️ELECTROMAN⚡️ Fritterer and waster of hours in an off hand wayer

    Joined:
    Jul 15, 2016
    Messages:
    1,171
    Location:
    Portland, Oregon
    Apparently it doesn't mean they have to run it like an efficient business either. $175/hr? It kind of looks like they have a monopoly on service and repair. There should be a law against that.
     

Share This Page