Maybe a dumb question but I'll ask anyway. Just had my 15 P90DL in for service and they performed a lot of work on the rear suspension (air) and I'm assuming other things as well. The car now seems to pull to the right. How do I find out if they messed with the front of the car short of contacting service advisor. Isn't this online somewhere? I did not receive any paperwork at SC. 1st time in SC after owning two MS's!
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Service Records
- Thread starter Prachatice
- Start date
you should get an email invoice of what they did... but it sure is not detailed at all, and they always seem reluctant to give you any details as to work performed. certainly anything that they did for a previous owner... which I understand not giving details of previous owner, but telling you whether or not things were replaced should be very easy to do. I had to pull teeth back in 2016 to find out they had replace the motor twice, and a few other things.
ev-now
Member
Well done, most of us failed on that quest!
And no, there are no owner accessible records online - what do you think this is a high tech company
Second the emailed invoice after a SC visit - even if you owe nothing - it will record the general work done and parts replaced. If it was done under warranty, you won't see any prices. Probably easiest just to call (or these days, visit) the service center and ask them to email you the invoice for the visit. I've always received one without asking.
