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Service records

Discussion in 'Model S' started by azred, Feb 24, 2017.

  1. azred

    azred Member

    Joined:
    Apr 12, 2016
    Messages:
    629
    Location:
    USA
    My car is only two months old so it has a very short service history. I had a couple fit/finish issues identified at delivery that were cleaned up a few weeks ago. Then, a couple days ago the AC stopped pumping out cold air and the SC fixed it while I waited (without an appointment BTW!). It just dawned on me that there was no paperwork involved, which seems very efficient but someday may be an issue when a prospective purchaser of my car asks if I have books and records. Is this the way Tesla does service typically or should I go back and ask for paper records of the work?
     
  2. Gizmotoy

    Gizmotoy Active Member

    Joined:
    Sep 16, 2013
    Messages:
    3,317
    Location:
    Bay Area, CA
    Typically they'll ask if you want a paper or email copy. It is not typical to receive no records whatsoever. The good news is you can call or email them and they can pass them along after the fact.
     

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