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Servicing in Australia

Discussion in 'Australia & New Zealand' started by TesAus, Nov 27, 2015.

  1. TesAus

    TesAus Member

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    Location:
    Sydney, Australia
    Had my first annual service at the Sydney service centre today. It is about two weeks early, but Jesse was keen to get cars done before Christmas. Coincidently I have done almost 20k kms in that time also.

    With wheel alignment (rear wheels were a bit out of tolerance) the service came to $633.

    I was offered 4 year or 8 year service plan, but stuck with paying per visit.

    Current costs per visit (from memory) are approximately:
    1st service $500
    2nd service $700
    3rd service $500
    4th service $900

    Car came back washed and ready for another year (though surprisingly hadn't been charged)

    I dropped the car in this morning, was given a lift to Macquarie Park and they dropped the car back to me this afternoon.
     
  2. Telepilot

    Telepilot Member

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    Location:
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    Perhaps there's too much activity and risk of injury having the vehicles charge during services?
     
  3. danielp

    danielp Member

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    Location:
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    They have been very busy this week with a lot of new cars and the seat belt distraction. I suspect in this case the extra time charging would have made it more difficult to get the car back to you...

    What made you decide to not pay up front? I've got mine scheduled for Monday, but still have not decided..
     
  4. paulp

    paulp Member

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    Adelaide, Australia
    Washing a car thats plugged in charging doesn't seem lime a great idea.
     
  5. Dborn

    Dborn Confirmed

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    Lots of new cars there today most being charged with the wall connectors out back. I have charged my car from an exterior outlet in teeming rain with no issues on a number of occasions now. Since I don't do anything link 20k a year, I will be paying as I go.
     
  6. ICUDoc

    ICUDoc Member

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    Wow, I have no recollection of being offered a service plan- was this at purchase????
     
  7. cdfleischmann

    cdfleischmann Member

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    Location:
    Northcote, Victoria, Australia
    Hrm, nor was I?
     
  8. Dborn

    Dborn Confirmed

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    Last I heard, no service WAS being offered. Somethin appeared in my Tesla recently, and when I enquire do was told it was still pro forma. This only a couple of weeks ago.
     
  9. TesAus

    TesAus Member

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    Service plan was offered to me for first time today, but I think someone mentioned was up on My Tesla. I think it was about $200 saving for the 4 year plan.

    As far as I could see the cost saving was only benefit (and saving over that time is probably equal to opportunity cost on the money) and you are locked in more rigidly to timing of services.
     
  10. ICUDoc

    ICUDoc Member

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    Thanks,Dborn, thanks TesAus- I'll look at MyTesla....
     
  11. omniwolf

    omniwolf eNizl

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    Neutral Bay, Sydney
    I thought Tesla's were supposed to be cheaper to maintain? $633 seems like a lot for a one year old car?
     
  12. paulp

    paulp Member

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    Thats way cheaper than my first audi or bmw service.
     
  13. raynewman

    raynewman Member

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    Good thing the service is optional and doesn't upset the warranty.
     
  14. EcoCloudIT

    EcoCloudIT Member

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    It's more than my BMW's first services...they're usually around $450 for most 3 Series (usually 323's, 330's etc.), X3's (2.0 diesels), 1 Series (2.0 petrols) etc. I've had over 13 BMW's over the past 20 years and for a first service $633 is on the high side.

    In saying that Tesla has always said their service, when announced, would be comparable to most European comparable cars...if compared to a X5/5 Series, a more fair comparison, I think that would be a correct statement.

    -ECIT
     
  15. Mark E

    Mark E Member

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    First service is $500.
     
  16. EcoCloudIT

    EcoCloudIT Member

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    TesAus just stated he paid $633 for his first service....

    -ECIT
     
  17. Mark E

    Mark E Member

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    Service is $500, wheel alignment if needed is not included.
     
  18. EcoCloudIT

    EcoCloudIT Member

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    Okay, fair enough...$500 then...so average pricing which as I stated when Tesla told me to expect when I put down my deposit.

    -ECIT
     
  19. omniwolf

    omniwolf eNizl

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    How long do they keep the car for? Do they give you an itemised list of what they do to it during the service?
     
  20. TesAus

    TesAus Member

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    They had my car from about 9am and dropped it back to me at about 4pm. Probably can do it in a lot less time than that.

    I didn't get an itemised breakdown, but didn't ask for one either.
     

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