Shipping a Tesla to Hawaii

[Papafox]

So I had fun driving my 70D throughout the other 49 states, but now it's time to bring it to Hawaii. It looks like Matson and Pasha both offer drive-on service for about $1100, but while reading reviews I see too many references to damage to give me a good feeling. Any suggestions? I am wondering how Tesla brings its cars here. I'm thinking they use a private service that puts the cars in containers, rather than using drive-on service. Ideas?

 

[Akikiki]

I've shipped twice to Hawaii. Most recent was about 5 years ago(but not a Tesla). No problem either time using Matson. And yes, you are correct Tesla uses containers to ship. I took these pictures about 16 months ago. Sorry, didn't catch the carrier name though.

 

[Papafox]

Thanks for the info, Akikiki.

 

[WeazL]

I've used both carriers. Pasha got an SUV here for me without issue. Two days ago I picked up a new executive van from Matson and it had damage. It was too big to fit in a container so it was roll-on. Generally I go with Pasha, but for the first time ever, Matson beat their price. Matson is making good on the damage though.

 

[deonb]

I've used Matson before the ship a black vehicle to Hawaii (and back), and it looked like it went through a sand storm when I picked it up in Hawaii.

Dozens of surface-scratches on each and every panel. No idea how they were able to accomplish that.

 

[spleen]

Shipmyvehicle.com? Looks like they offer a closed container option.

Port-to-Port Vehicle Shipping to Hawaii - ShipMyVehicle.com

 

[Jdm_sky]

Does Anyone know if a Model X will fit in a closed container? I too trying to find a good shipping company to ship the car from Hawaii to Seattle -=X

 

[Casper702]

I shipped my old car from Long Beach CA to Oahu using Matson a few years ago. It cost around 1k and my car was scratched to hell and there was like a inch of mud over the entire car when I picked it up.

 

[Jdm_sky]

I shipped my old car from Long Beach CA to Oahu using Matson a few years ago. It cost around 1k and my car was scratched to hell and there was like a inch of mud over the entire car when I picked it up.

Scratches? Oh my, did you end up file the insurance claim and complaint to matson?

More details please!

 

[ugly pete]

I shipped my model 3 from Florida to Long Beach in a closed truck and Long Beach to Kauai with Matson on the Mokihana which is like a floating parking garage. It was in perfect condition when I picked it up.

 

[Casper702]

Scratches? Oh my, did you end up file the insurance claim and complaint to matson?

More details please!

I made a complaint with Matson and after going back and forth the best they did was give me a voucher for a car detailing.

I didn't have the time or money to fight with them over a ford focus.

 

[Jdm_sky]

How long did it take from Long Beach to Kauai? Peter.

 

[Jdm_sky]

I made a complaint with Matson and after going back and forth the best they did was give me a voucher for a car detailing.

I didn't have the time or money to fight with them over a ford focus.

How bad was your damage?

 

[shrink]

I’m in the process of shipping a car to the Big Island via Matson. It’s not a Tesla, but I plan to ship one of my Tesla’s to the Big Island at some point later this summer, too. I’m waiting on a charging station installation.

Will report back on my Matson experience after arrival. Glad the non-Tesla vehicle is the test mule.

 

[ugly pete]

How long did it take from Long Beach to Kauai? Peter.

About 20 days. It sat on Oahu for almost a week.

 

[shrink]

Just got a call from Matson. The non-Tesla vehicle (It was a Jeep Cherokee) I shipped left Long Beach, CA on 6/15/2019 is now available for pick up in Hilo today, 6/26/2019. So, amazingly, this took less than 2 weeks.

I'm unfortunately going to be stuck with some port storage fees. I won't be able to pick up until 7/5 in Hilo. Will give a full report after picking up next week.

I was initially told 3 weeks from Long Beach. I am shocked the car was delivered early.

 

[Akikiki]

Welllllllll, they must be wired into TMC and have been reading your posts with the positive predictions expected from them.

Its just a mystery why things don't go the way we expect that they are going to go, huh?

 

[shrink]

So the experience with Matson went very smoothly! They have a ship, the Mokihana, that leaves from Long Beach, CA every Saturday. To make that trip, the car has to be at the port by the Wednesday before. Weather and conditions permitting, It takes about 4-5 days to sail from Long Beach, CA to Honolulu. Once in Honolulu, I was told the Waialeale sails to Hilo on Mondays, and that my car may or may not make the Monday sail. It would depend on how much cargo had to be unloaded and loaded at the dock. My car apparently made it and was in Hilo and ready for pickup 2 days later on that Wednesday. If it had not been loaded, it would have sat at the pier in Honolulu and loaded up on the following Monday.

Car was a little dirty, but nothing too bad or unexpected. Overall, it was in great shape to be honest. They didn't even charge me any storage fees.

One small tip - email support did not have the most updated information, but whenever I called, the folks were very nice and very informative.

I had a very good experience overall, although I know a lot of this process can depend on the weather. When I do ship a Tesla over, Matson has earned another shot with me.

 

[Jdm_sky]

Thank you for the update