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Shoddy quality and poor QC and missing parts..

Discussion in 'Model 3' started by chinnam3, Jun 8, 2018.

  1. Electroman

    Electroman Well-Known Member

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    The dozen Model 3s I see in my office parking lot everyday, all made in the last 6 months, look exceptional. I have talked to all of those owners and none said anything that required them to visit the service center after delivery.

    I understand that is anecdotal, but so are the ones that are reported here.
     
    • Like x 3
  2. mattack4000

    mattack4000 Active Member

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    The wait for parts and lines at service center are just a mirage then if they are so good
     
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  3. StealthP3D

    StealthP3D Well-Known Member

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    I agree. Because of all these media stories and Internet reports, I make a special effort to investigate the build quality of every Tesla I have the opportunity to see in real life. I've superficially (but carefully) looked at hundreds at the Bellevue delivery center, talked to at least 10 other owners (in real life) inspected the two Model 3's we took delivery of with a fine tooth comb and all while I have seen the occasional paint run, speck in the paint or slightly misaligned trim or bodywork, I can only conclude that the quality issues are greatly amplified on the Internet and in the media vs. actual cars in real life. Most of them it's difficult to find a significant flaw.

    More importantly, the quality of the drive trains, suspension and chassis, appears to be exceptionally high. They are very robust and well designed. I think I've only heard of two that failed very early due to a defect (both replaced under warranty) and there is no evidence whatsoever that they are anything but highly reliable and robust. Zero recalls too.
     
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  4. mattack4000

    mattack4000 Active Member

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    Funny I lost 2 motors already on 2 different car. The battery pack was replaced on the first one with another refurb unit.
     
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  5. StellarRat

    StellarRat Active Member

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    As far as I can tell mine is perfect and it was built in the summer of 2017 during the "BIG PRESS". I think a lot of these poor quality reports are way over blown. I also haven't had a single problem crop up since I got it.
     
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  6. cwerdna

    cwerdna Active Member

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    I guess you haven't been here long enough. I have all of these 3 DU failures in my bookmarks and I go on hiatus from here on and off, sometimes for months.

    Tesla Model 3 Down: Won't Power Up, and is Inaccessible
    https://teslamotorsclub.com/tmc/threads/rear-motor-disabled.112354/page-3#post-2670774
    https://teslamotorsclub.com/tmc/threads/delivery-problems.108870/
    https://teslamotorsclub.com/tmc/threads/my-so-my-m3-broke-down-2-days-after-delivery.115274/#post-2741308
    https://teslamotorsclub.com/tmc/threads/model-3-breakdowns.121933/
    https://teslamotorsclub.com/tmc/threads/1-week-into-model-3-ownership-and-had-to-get-towed.122608/#post-2886634
    https://teslamotorsclub.com/tmc/threads/i-miss-my-car.128777/
    https://teslamotorsclub.com/tmc/threads/poor-communication-and-customer-service-for-delivery.127411/page-2#post-3017978
    https://teslamotorsclub.com/tmc/threads/86-of-june-model-3s-reworked.126385/page-2#post-2971050
    https://teslamotorsclub.com/tmc/threads/delivery-dramas.123548/
    https://teslamotorsclub.com/tmc/threads/my-drive-unit-failed-pyro-fuse-blew-both-brake-calipers-were-replaced-and-boy-do-i-love-this-car.109778/
    https://teslamotorsclub.com/tmc/threads/rear-drive-unit-failed-during-pre-delivery-inspection.124367/
    https://teslamotorsclub.com/tmc/threads/car-shutting-down-pull-over-safely-on-the-freeway-3-days-after-delivery.124513/page-3#post-2934746
    https://teslamotorsclub.com/tmc/threads/tesla-model-3-drive-system-validated-after-1-million-miles-of-testing.132080/#post-3123165
    https://teslamotorsclub.com/tmc/threads/model-3-rear-drive-unit-failed.108863/page-4#post-2577144
    https://teslamotorsclub.com/tmc/threads/one-day-old-model-3-pull-over-safely.133460/#post-3159999
    https://teslamotorsclub.com/tmc/threads/one-day-old-model-3-pull-over-safely.133460/#post-3171075
    https://teslamotorsclub.com/tmc/threads/unable-to-drive-power-reduced-error-after-supercharging.135972/#post-3291647

    Hope I didn't include any dupes.
     
    • Informative x 1
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  7. mattack4000

    mattack4000 Active Member

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    Look at this, this fell off my brand new car at 220 miles
     

    Attached Files:

  8. Raechris

    Raechris Member

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    Dedham MA has been a zoo the last couple years as one of the only SC in the NE. Despite this the employees here have been fantastic.
    I was there to drop and pick up my car recently. Both times it was serene and humming along with no dramas- it was 200% improved from just 12-18. They are still delivering a bunch of M3 each day but just like Elon said it appears fixed. Have faith, don't succumb to spreading drama - it is a fast growth company doing the impossible and will go through various growing pains.
     
  9. StealthP3D

    StealthP3D Well-Known Member

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    This is a Model 3 forum and the thread is about the Model 3. How many Model 3 motors have you lost again? And what model was that battery pack replacement?
     
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  10. StealthP3D

    StealthP3D Well-Known Member

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    That doesn't look like a part from a Model 3? What is it?
     
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  11. voip-ninja

    voip-ninja Give me some sugar baby

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    Every manufacturer has drive train failures on brand new build cars, they are rare. I brought my wife to Mini service to pick her car up a couple of years ago and there was a brand new Mini engine crated and sitting near one of the service bays.

    I haven't seen anything to indicate that Tesla has anything other than an extremely robust power train including motors and battery. Problems appear to be pretty rare and the warranty on the power components is quite a bit longer than it is on an ICE engine/transmission/fuel-system.

    I do agree that assembly quality leaves something to be desired.

    Mine must have been built on a Friday because I've had more than my share of headaches with things that were not put together properly in the car's interior and exterior but the motors/battery rock like a boss.
     
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  12. T-Will

    T-Will Member

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    Could I suggest that perhaps Tesla purposely leaves random fasteners off to save assembly time?

    ;)
     
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  13. cwerdna

    cwerdna Active Member

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    Mini is your problem. A co-worker a few years back decided to order a replacement Mini Cooper as his was getting very old. I pointed him to some reliability stats showing that Mini was dead last.

    Well... soon after he got his car, his engine and transmission needed to be replaced.

    In contrast, I can't think of a single Leaf on MNL that has needed motor/gearbox assembly replacement for failure. I've been active there since mid-2011 (ok, so I wasn't there from day 1, car shipped in mid-Dec 2010). It's been extremely rare for any Leaf to have that replace at all. I can think of less than 5 there in total (maybe 3 or less) where I heard of them being replaced for noise.
     
  14. voip-ninja

    voip-ninja Give me some sugar baby

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    Well now you are using anecdotal experience as your benchmark. Ever since BMW bought Mini the reliability has steadily improved. US News gives the Mini a "among the best" scorecard rating for reliability rating for 2019 models. This does not mean that they don't still have repair issues crop up just that they are rare and in surveys require far less than average repairs.

    Just because you haven't read of a Leaf needing a motor replacement doesn't mean it has not happened. I place the odds that 0 Leafs have needed a motor replacement at 0%.

    How many Leaf batteries have been swapped out because the degradation was so bad that they had to be replaced under warranty? My guess, a lot more than Tesla.

    Anyone who has followed my posts know I am not a koolaid drinking Tesla fan, but you seem to be here for entirely bizarre reasons that are maybe only understood by late night TV psychics or your shrink.
     
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  15. mtndrew1

    mtndrew1 Active Member

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    #95 mtndrew1, Mar 27, 2019
    Last edited: Mar 27, 2019
    My 2013 Leaf needed a new battery pack at 40k miles and had two rusted out strut tower bearings at the same point. It also had the infamous Leaf drive unit click coming on or off throttle.

    Let’s not get ahead of ourselves here painting the Leaf as some paragon of durability. It’s a cheap Nissan with basic design flaws on a platform from 2010 and doesn’t age well.

    Edit: my Leaf’s driver’s side seat heater switch fell into the console as well.
     
    • Like x 1
  16. Tobyw

    Tobyw Member

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    I watched a video of the shop floor and Elon needs to get a few retired shop owners to oversee the workers and teach them how to work fast and carefully. They would be good for parts QC too.
     
    • Funny x 1
  17. Electroman

    Electroman Well-Known Member

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    Its funny, I called my local SC to fix an appointment for annual service. The guy said - why bother, don't come till 20k miles or 2 years.

    If I had called a regular stealership, it would have been completely different.
     
    • Like x 1
  18. mattack4000

    mattack4000 Active Member

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    I don’t know because I rejected my model 3 at delivery. It didn’t even make it that far
     
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  19. vickh

    vickh Active Member

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    why?
     
  20. augkuo

    augkuo Member

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    Yup they definitely do - got some extra 10 mm bolts for the rear bumper, the tab needs to be popped open with a screwdriver and you can see that they "forgot" to put the bolts in, maybe not necessary? Just for my piece of mind I put them in.

    photo_2020-08-16_15-31-49.jpg photo_2020-08-16_15-31-33.jpg
     

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