They do have parts and service wait time issues, however I have had a very good experience with all the service done on both my Model S and X.
I was told the widshield will not be replaced, and I expect that the wrinkled car seats will not be replaced either on my first SC visit.
The closest SC is 4hrs away and I have to take days off work to drive the car there and back, twice. In the first SC visit they will probably fix alignmets, check the sensor but that is it. If I am lucky they will replace the widshield and the ugly seats in my next SC appointment which means another 16hr drive.
Every service done to my car means 16hrs of driving. I did not think this thru when I bought the car
So, if you don't have a SC near you don't buy a Tesla.
I know I'm pushing, but the sale team should not sale Tesla's with known issues to people not in close range of a SC and the delivery team should be delivering cars with known issues. They could at least try to fix a couple of things before they do.
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