My concern is about the SCs in the same building as the showroom. I don't care if they sell cars but I do care about the servicing. It's 50 miles away now. How much farther should I expect to drive? I can't believe mobile techs will be able to do everything a SC can do. Sometimes a lift is necessary., for example.
My service center in Cleveland is laughable in size. Hopefully they blow out all the sales and delivery areas for actual service. My local Chevrolet dealership can handle maybe 5 times as many cars at one time compared to this location. Think how many Chevrolet dealerships are in a large metro area. Obviously more Chevrolet cars at current time. Spend the bucks on the service. Those experiences can create negative speak. Like I tell 10 people I am pissed, but only one person if I am happy.
My Ranger can do just about everything from experience. I find it nice to not have to go to a place that is not convenient for me, and let someone else figure out how to be accommodating to me. Only time a lift was needed for me was to replace my battery fluid for my 50k service.