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Shoutout to Tesla Service in Torrance

Discussion in 'California' started by David99, Oct 31, 2015.

  1. David99

    David99 Active Member

    Joined:
    Jan 31, 2014
    Messages:
    2,049
    Location:
    Brea, Orange County
    I'm really happy with the Tesla Service Center in Torrance! I have had my car there several times and they are just an awesome team. Every time I come they are prepared, expecting me, having the loaner and papers ready. Mark is always doing his best to make everyone happy and keeps me up to date of the status.
    Yesterday I dropped my car off without an appointment to change out the wheels hubs. Despite being busy they squeezed it in and got the car ready by the end of the day. The car is always washed and vacuumed better than my local car wash place. On a different visit they fixed a small issue with my steering wheel without me even mentioning it. They saw it and fixed it for free even though my car is out of warranty.

    This kind of service is a big factor for me to stay with Tesla in the future. None of the other brand I owned cars from in the past 30 years was even close. Service is a lot about how you are being treated. Selling a car is the fun side, service is the not so fun side of the business. Thumbs up for the team at Tesla Torrance!
     
  2. AEdennis

    AEdennis Active Member

    Joined:
    Jul 23, 2013
    Messages:
    1,743
    Shh... Keep it quiet, I don't need to compete with any more owners to get the service I get at Torrance
     
  3. David99

    David99 Active Member

    Joined:
    Jan 31, 2014
    Messages:
    2,049
    Location:
    Brea, Orange County
    LOL, I know. Torrance is the only Service Center where I can get an appointment within a reasonable time.
     

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