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Shuddergate

Ames

Member
May 27, 2013
659
376
Abu Dhabi, UAE
July 2019 build "Raven" Model X Performance Ludicrous. At 12,300 km / 7,600 miles I am starting to notice some roughness in the drive train with the suspension set on Standard and moderate acceleration. It starts at around 31 mph / 50 kmh. Set it to low and it is not noticeable. It doesn't bother me enough to set it to low.

It is disappointing that they haven't come up with an engineering solution to solve this yet. I'm sure it will not be acceptable for some owners, however for me this car's drive train is still much smoother than any ICE car.
 
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ChadS

Last tank of gas: March 2009
Jul 16, 2009
3,357
2,750
Redmond, WA
I found the shudder annoying enough that I insisted Tesla fix it despite a lot of reluctance of their part. It is certainly annoying that the problem persists (in new cars; mine is fine, at least for now). I don't want to trivialize the problem.

But, would it keep me from buying an X? There'd have to be another car that meets our current wants and needs, and there sure isn't. If we lost our X tomorrow, we'd definitely buy another one. My wife rarely accelerated enough to get the shudder when ours had the problem, and I suppose I could learn to do that if I had to.
 

DriverOne

Supporting Member
Supporting Member
Aug 20, 2012
872
521
Austin, TX
I'd think hard about buying again. It prevents fast acceleration so I see little point in a Performance X. Yes, probably would buy again, with some reluctance - besides this one issue, it's an awesome vehicle.
 

pereiks

Member
Sep 25, 2019
136
29
Sammamish, WA
I guess the answer will be very different from LR and Perf owners. As LR owner I don't care about acceleration that much. When I started feeling the shudder, I just switched to chill mode, which made my family happier by the way, as apparently no one enjoys sudden hard acceleration until it's done with a warning and on purpose. As others mentioned switching to low also eliminates the issue.
 

Qbenjamin

Frugal But Classy!
Jan 7, 2017
1,156
702
Bravos
I'd think hard about buying again. It prevents fast acceleration so I see little point in a Performance X. Yes, probably would buy again, with some reluctance - besides this one issue, it's an awesome vehicle.
I agree. Mine is currently in service to fix the shudder issue. Hard acceleration at any height has the embarrassing shudder. I was showing off launch mode about a month ago and it was terrible how the front end appeared as if it was going to tear away from the rest of the body.
 

Ames

Member
May 27, 2013
659
376
Abu Dhabi, UAE
I changed my suspension setting to Always Low + Comfort (no more Auto). It seems to work well. Had a vibration free week and without realising it I have started driving the car a harder.
 
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SMSMD

Active Member
Dec 2, 2015
1,355
635
Edmonton, Alberta, Canada
Finally no shudder after the service. Hope it lasts forever, fingers crossed.
Screenshot_20200312-231213_Drive.jpg
 

Soey22

Member
Nov 28, 2019
231
139
Fort Erie, ON, Canada
Finally no shudder after the service. Hope it lasts forever, fingers crossed. View attachment 521138

July 2019 P100D MX Raven
I purchased the ESA...did they do the work no questions asked? I ask as I bought it specifically for shuddergate knowing it’s going to be an ongoing issue. For now I hear you have to push them while in warranty before ESA kicks in. I’m ready to get mine fixed every 10k km if I need to. Got my shudder at 8k km but waiting for better fix....currently at 16k km and it’s so bad the entire car shakes really bad.
 

Saghost

Well-Known Member
Oct 9, 2013
8,224
7,016
Delaware
Nope. It’s definitely annoying, and I’m really hoping Tesla solves it soon - but the car is amazing in so many ways that there still isn’t any competition for it.
 
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SMSMD

Active Member
Dec 2, 2015
1,355
635
Edmonton, Alberta, Canada
July 2019 P100D MX Raven
I purchased the ESA...did they do the work no questions asked? I ask as I bought it specifically for shuddergate knowing it’s going to be an ongoing issue. For now I hear you have to push them while in warranty before ESA kicks in. I’m ready to get mine fixed every 10k km if I need to. Got my shudder at 8k km but waiting for better fix....currently at 16k km and it’s so bad the entire car shakes really bad.
No questions asked.
 

SMSMD

Active Member
Dec 2, 2015
1,355
635
Edmonton, Alberta, Canada
Nope. It’s definitely annoying, and I’m really hoping Tesla solves it soon - but the car is amazing in so many ways that there still isn’t any competition for it.
So far so good. The suspension was left at standard level unlike last service visit when I was told to drive in low suspicion to decrease the shudder.
 

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