I am trying to decide about signing up for the 'X'. Currently, I have a deposit on regular 'X'. I am soliciting opinions from Signature 'S' owners. Was it worth it to you to you to get a Sig S versus available 'S' now? Have you, or would you, recommend signing up for a Signature X based on your feelings about your Signature S experience?
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bonnie
I play a nice person on twitter.
Vger
Active Member
I DO hope GeorgeB is paying attention to this whole discussion. Clearly the Signature brand is tarnished, perhaps worse.
While I am not one who is bitterly disappointed, I am feeling a bit used, especially since Performance+ came out.
If I were the marketing director/customer service rep for TESLA and I wanted to 'sell' Sig Xs..I would certainly offer the Sig S crowd 4 years of scheduled service/ranger service free. After reading about their feelings on another thread it would probably go a long way to building brand loyalty (and they would probably make up the cost in increased Sig X sales). All you Sig people were the Beta testers and have enabled this company to grow, and in so doing, have allowed people like myself to be able to get an 'S' 8-10 weeks after putting down an initial deposit. It probably does not mean much.....but THANK YOU all.
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gg_got_a_tesla
Model S: VIN 65513, Model 3: VIN 1913
Knowing what we now know, I would definitely not get the Sig Model S again.
But that said, if I wanted an SUV vehicle, I'd probably spring for the Sig X. All my gripes with the Sig S stemmed from the fact that Tesla was clearly learning on the fly and incredibly unprepared for a rollout of 20k per year production and delivery schedule. However, I think most of those issues have since been resolved and the systems are now in place (and Tesla has the street cred with suppliers) to prevent a repeat disaster scenario with the Sig Xs - and I don't think it's unfair to describe the Signature S debacle as a disaster as the company clearly missed its own financial and timeframe guidance multiple times and it likely contributed to the need for a secondary stock offering.
Here are the reasons why in retrospect I think the Signature S was more hassle than it was worth: our car was extremely late, calling the communication poor would be overly generous (3 delivery windows missed with no one calling to tell us that we had cancelled our vacations but wouldn't be receiving a car that week anyway), and when it did arrive, our car had a very long due bill list. We seriously considered pulling our deposit up until 2 days before the car ultimately arrived (if your car's delivery was more than 60 days late, early sigs had the option to get a full refund).
The reasons for these shortcomings have been well documented: 1) suppliers didn't think Tesla would ramp up as fast as it did, and parts (especially carbon fiber ones) held up production, 2) we were switched between 3 different delivery specialists throughout the process, and they didn't have the computer systems in place to really switch off. Hence we had to resubmit the same paperwork many times to many different parties as Tesla continued to build its staff up on the East coast; and 3) general poor planning in underestimating problems that would crop up and have credible back-up plans to keep customer frustration at a minimum.
We were always willing to pay a little extra for no real benefit but a few months earlier delivery. Paying extra, cancelling trips for nothing, and generally stressing out for all of fall '12 about whether we'd ever even get a car though was not part of the original calculus.
For the most part I think these issues have been resolved. I think the roll-outs of the Sig X's will be much smoother, and if it's not then the signature offering should definitely be discontinued for all future products.
But that said, if I wanted an SUV vehicle, I'd probably spring for the Sig X. All my gripes with the Sig S stemmed from the fact that Tesla was clearly learning on the fly and incredibly unprepared for a rollout of 20k per year production and delivery schedule. However, I think most of those issues have since been resolved and the systems are now in place (and Tesla has the street cred with suppliers) to prevent a repeat disaster scenario with the Sig Xs - and I don't think it's unfair to describe the Signature S debacle as a disaster as the company clearly missed its own financial and timeframe guidance multiple times and it likely contributed to the need for a secondary stock offering.
Here are the reasons why in retrospect I think the Signature S was more hassle than it was worth: our car was extremely late, calling the communication poor would be overly generous (3 delivery windows missed with no one calling to tell us that we had cancelled our vacations but wouldn't be receiving a car that week anyway), and when it did arrive, our car had a very long due bill list. We seriously considered pulling our deposit up until 2 days before the car ultimately arrived (if your car's delivery was more than 60 days late, early sigs had the option to get a full refund).
The reasons for these shortcomings have been well documented: 1) suppliers didn't think Tesla would ramp up as fast as it did, and parts (especially carbon fiber ones) held up production, 2) we were switched between 3 different delivery specialists throughout the process, and they didn't have the computer systems in place to really switch off. Hence we had to resubmit the same paperwork many times to many different parties as Tesla continued to build its staff up on the East coast; and 3) general poor planning in underestimating problems that would crop up and have credible back-up plans to keep customer frustration at a minimum.
We were always willing to pay a little extra for no real benefit but a few months earlier delivery. Paying extra, cancelling trips for nothing, and generally stressing out for all of fall '12 about whether we'd ever even get a car though was not part of the original calculus.
For the most part I think these issues have been resolved. I think the roll-outs of the Sig X's will be much smoother, and if it's not then the signature offering should definitely be discontinued for all future products.
I have an X production deposit. I don't anticipate upgrading to the sig X unless the sig tax is eliminated and/or something of greater value comes of the sig vehicles to make it worthwhile. That extra $35k is worth more to me in some other deposit facility until we come closer. Now, if Tesla announced a greater value, I'd consider it.
Hehe. Holding my tongue on this one.Don't ask Brianman for a breakdown by country
Sorry, couldn't resist.
Though I can't resist... Do we know if any have been registered in Mexico (Sig or otherwise) in (we think) at risk of warranty compromise?
I have a Sig S and a regular X production reservation. Smallfootprint and I seem to have similar stories, but I have a different take on the Sig X. I wouldn't do it again even if they gave me free service now for my Sig S. Just think, you can now get a Performance 85 in about 1 month from placing your reservation. Just wait. Don't pay the tax (lost interest and pricier car) because in about 4 months you can get one with less bugs, better build quality, and better communication/service/etc as they work out those bugs for the X.
I seriously doubt the ramp up experience for the Model X will be the same as the Model S so don't think you can make a direct comparison. They were still hiring people, learning the regulatory hurdles for each state DMV, ramping up production and many other issues. Since the Model X is based on the Model S platform, one would hope the process will go smoother. This means the Sig Model X deliveries should go in a more orderly fashion than they did for the Model S.
I've been thinking the same. Sig Tax aside, Tesla iterates amazingly fast. I was just thinking yesterday how it feels like I've had the car forever and then realized it hasn't even been 6 months. In that 6 months, the cars have become far more refined with multiple minor improvements (12v battery, new handles etc) and options have popped up that I would have loved (Performance Plus for one).
Now, it's hard to say if their experience with the S will mean that they'll be iterating faster with the X or slower due to the original shipping product being more refined from the beginning. Either way, you'd probably come ahead #1 dropping from sig and #2 waiting about 6 months.
Vger
Active Member
It is interesting to consider the previously-announced 12-month delay in the Model X roll-out in this context. Perhaps Elon and company want a chance to clean up their act before going through this whole cycle again. Now with money coming in, they have a little bit of breathing room to make a more steady entree with the X.
bonnie
I play a nice person on twitter.
I'm in a 'wait and see' mode. And while I wait and see, I'll hold onto the Sig X reservation.
If I were to place a bet, I'd bet that 1) the X Signature will have well-defined perks, and 2) the first cars off the line will be much more refined, since they're building off an existing platform.
If I were to place a bet, I'd bet that 1) the X Signature will have well-defined perks, and 2) the first cars off the line will be much more refined, since they're building off an existing platform.
I'm in the same mode, Bonnie, just in the opposite direction. Maybe it's because I can't have a cool single-digit reservation number.
I don't have an issue with my Model S signature experience and the "refinement", my concern is purely with the value and the "sig tax". It turns out that I would have received my car less than 2 months later, based on other owners around my original reservation number. That said, I'm happy to have played a part. I upgraded to a Sig reservation (from the waitlist) based on an anticipation that I would save 7-8 months. It became 2.
Objective assessment: I paid extra for 2 months advancement, a special color (that I absolutely love), 9 extra months of Slacker, and it appears about 6 months of extra wireless connectivity (being reduced by the day, until Tesla announces connectivity packages). It's an "on the fence" call if I know what I know now and we rewind and replay Model S.
When the pricing, features, and functionality are noted for the X I might consider an upgrade. I just can't tie up $35k right now for 2 more years without knowing there will be some more value in it (and my wife doesn't want sig red). It's highly likely I'll be able to upgrade later when we know more.
So we all sit and wait...
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