Congrats Joel. As Sig VIN #502 I'm excited to be almost joining you in the ownership department. Can you tell us more about delivery experience? Is there a lot of paperwork? Do you get time to go through the details of the car and make sure your comfortable? Were there others picking up X's while you were there? Thanks for answering and congratulations!
Thank you, Primetime! We are Model X siblings! Well, I suppose all Signature Model Xs are siblings, but you know what I meant being 502/503.
My delivery experience was excellent. There were no balloon drops or large bows (although if you really, really, really want those, your DS would arrange it). I believe the first X deliveries in California received some extra special ceremonial perks (i.e., balloon drops, bows, etc.). I received some Tesla swag, which may not be uniform across all owners, but you will receive a Signature Aerodynamic model (I'll post a picture of it when I return home). The paperwork was minimal, I signed maybe 4 or 5 documents. I paid for my car sometime in December (hoping to expense it in 2015), so that reduced the amount of paperwork.
My DS scheduled a block of time in order to spend as much time as I needed to go through the car. I drove three hours from Metro Detroit to Cleveland, arrived at 9:00 AM on Saturday. So, we were the only owners at the sales/service center. If you currently own a Model S, you won't need that much time because approximately 70% of the X is the same as the Model S, 20% is new (Falcon Wing Doors, Front Doors, etc.), and 10% you'll discover after you drive away. I was the only person picking up my X, but a delivery truck with 5 Xs pulled up, dropped off 2 and 3 were going to the East Coast.
I'd like to reiterate my satisfaction with both the delivery experience and the Model X (fit and finish, Falcon Wing Doors, etc.). There are various threads with early deliveries displaying fit and finish issues (paint, alignment issues) and some with customer service issues (customer service issues are unacceptable). However, this is one of the
very few times, I'm glad I do not live in California because it would have potentially pulled my production ahead to make Q4 numbers. I was impatient, and wanted to receive my X the last week of December 2015 for a family trip to northern Michigan (Traverse City area). I'm glad my X came 2 1/2 weeks later, which allowed for several firmware updates. As I noted up thread, my car went to manufacturing several weeks after I was initially told a
delivery window. The 4 weeks my car was pushed back in production clearly made a difference for my Model X. This could be an unrepresentative sample size (re: one), but it is a positive data point for those awaiting Signature deliveries or scouring the forums for positive news. If you have not received your Model X yet, it is a positive in terms of build quality. I know it does not feel that way now.
I'm interested to see the build quality for those receiving Xs this week and beyond.
Here is an extensive Model X Delivery Check List:
Tesla Model X Checklist - Google Docs
I recommend reviewing it before you go, and edit it to your needs.
Thread:
Model X Delivery Checklist
Primetime - Please post your delivery experience at your earliest convenience and congrats on your upcoming delivery.