Elon said the battery swap station at Harris has suffered from low demand so I figured I'd give them some business. Turns out they don't want it. Spoke to Mark Brooks of Tesla and he was very nice but politely explained that my VIN range has been flagged by engineering for one reason or another as "incompatible." I told him that's odd because I have a written statement from Tesla Service stating that my vehicle has all necessary hardware (switches, rapid mates, etc.) to participate in fast pack swaps. He didn't know what to say other than corporate hasn't approved my VIN range. I thanked him for his time and mentioned that I would follow up on this. My MS will be in for service this Friday so I'll be asking them for an explanation to clarify this discrepancy and to find out when my car will be accepted at Harris Ranch for a pack swap. I won't be accepting any BS that my car wasn't configured for battery swap since I have a written statement from them that explicitly states the contrary.