Jdsmooth
Member
I have this exact same issue on my Model X Refresh. SXM is there sometimes and not others. Rebooting doesn’t help, and when it’s not there it is also missing from the source listing. I am guessing they will fix it in the next software release or so. For laughs I will tell you that the service center’s response was it was “working as designed.” When I asked the natural follow up question “but it isn’t even there, it is in fact not working” the answer was, ”well all the equipment is there for it to work. It must be a software bug.” I love my Tesla, but the first year is going to be rough. It was about the same when I got my first X in early 2017. But when I traded it in 5 years later it had been improved numerous times with all sorts of features.