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Slacker loading error
- Thread starter Darthbenji
- Start date
I work for Rogers and doubt this is the issue as there's other customers that would use way more data and bandwidth than Tesla does. However, it does seem like they VPN all traffic back to the US, as if you use the web browser in the car it and ask who your ISP is, it will show Jasper Networks (Jasper is the IoT platform) and has a US IP address showing usually California as your location. A VPN can only handle so much bandwidth being that it's encrypted traffic so it's more likely that it's the VPN getting congested vs the LTE network, but that's just my guess. Having said that, I'm in Toronto and have not experienced this issue at all.
Tim Alguire
Member
Not sure if this is related but just came across this while browsing Reddit. Seems like there might be systems issues with Tesla at the moment as some people are having issues with the phone app as well.
Unknown error in Tesla iPhone app with some functions greyed out. Rebooting phone doesn't help. Ideas? Anyone else? : teslamotors
Unknown error in Tesla iPhone app with some functions greyed out. Rebooting phone doesn't help. Ideas? Anyone else? : teslamotors
Interesting. It seems plausible that unusually high data traffic through a bottleneck VPN may be affecting the streaming media. Several hundreds of megabytes in the V9 firmware update going out to thousands of cars in the ramp up over the last few days. Makes sense that Tesla is suggesting to connect to WiFi for the update. We'll see if the streaming media issues subside as this batch of the update settles down or if it's something else that will need a fix.
Agreed,
I also noticed this a day and a half PRIOR to getting the V9 update, so it makes perfect sense their traffic is just overloading their VPN network capacity. I wonder how long it'll take them to increase that pipe size so this isn't an issue for all future updates, should this actually be the cause...
I also noticed this a day and a half PRIOR to getting the V9 update, so it makes perfect sense their traffic is just overloading their VPN network capacity. I wonder how long it'll take them to increase that pipe size so this isn't an issue for all future updates, should this actually be the cause...
Same issue here in Edmonton. Reboots sometimes fixes it but problem keeps coming back.
Same issue here with songs skipping at first then completely failing to loading error. It started for me Thursday Oct 11th and then on the 12th I received v9 which didn't change anything. While it wasn't working on LTE it seemed to work fine on Wifi and reboots/power down didn't help. Since Monday it has been working more often then not, but it is still be finicky at times.
_TLA_
Member
Me too! On version 34.2. LTE icon seems to be OK. I've always had periodic loading errors, but over the weekend it got really bad, could not listen to Slacker/TuneIn, every attempt would result in Loading Error. I also got some tile errors in maps that I have not seen before. Soft reboots (double button press) and hard reboots (double button press with brakes) didn't help. One more symptom, may not be related but who knows, on Sunday my MCU rebooted itself 3x in one day. Problem has not gone away. When on WiFi things seem to work OK. I can still remotely access my car from the phone so basic connectivity is still OK.
