Looking for advise from the community and not to be bashed.
I've lost complete confidence in my Model S and need advise on what to do next.
I have a 2015 Model S 85D with Dual Chargers. It's been a very bumpy road with this car with tons of reliability issues. Almost everything has been fixed save for 1. Tesla continued to deny the car has a problem and will not let me bring it in to have it fixed. What can I do to get my car fixed?
Last year, around Dec 2016, at about 39,000 miles i noticed the car was not getting a full charge & Supercharger stops starting taking much longer. I had the car over a year at that point and taken it everywhere. I mainly bought this car to take long trips. I regularly went to places that have no charging infrastructure and require the full range of the car to get there & back to the nearest supercharger.
The issue i'm having only happened in cooler climate, at first 50 degrees or less but recently as warm as 70 degrees or less. Now I know that charging slows down in the cold. my first winter with the car, we took it to Clovis NM with 20 degree weather, we saw charging slow down to an extra 30 min for a full charge. Now i see at least an 1hr extra or a full charge.
Main Issue
- Slow Charging at Superchargers
- 80% charge takes 50 - 60min
- 100% charge takes 2 hrs or more
- I don't get a full charge, Charging completed between 96-99%
Jan 2017 @ 39,600 miles - Tesla recalibrated the chargers
- Issue did not Clear
Feb 2017 @ 42,400 miles - Tesla Replaced the main Battery
- Issue did not Clear
Apr 2017 - brought in again, Tesla States, No problem found Car is functioning normal
Temperature warmed up (over 70s at night) & issue cleared
- We stopped using the car for long trips
- Charging set only to 90%
- Stopped using Superchargers
Dec 2017 - Issues reappears with cold Weather
Dec 2017 - 64,800 miles - took it in for this & other issues and Tesla once again states No problem found car is functioning normal
Jan 2018 - Request Lemon Law buyback after Tesla refuses to schedule appointment for issue & continue to state no problem found.
Feb 2018 - Lemon Law Buy Back denied by Tesla - States no Problem found, car functioning normal.
I once again, I perform a supercharger test, first in almost a year, going from 3% to 100%.
- Ambient Temp 64 degrees
- 80% took 50 min - Not sharing a charge with only 4 other cars charging in Temecula
- Charing completed at 97%
- Charging took 2 hr 1min
Tesla is the only option to get the car serviced. As it stands today, taking a long trip in the car would be a nightmare of a minimum of 1 hr stops. more if the Superchargers are over 100 miles apart.
What can i do next? If Tesla refuses to acknowledge there is a problem and won't work in it, how can i get the car back to normal?
I've lost complete confidence in my Model S and need advise on what to do next.
I have a 2015 Model S 85D with Dual Chargers. It's been a very bumpy road with this car with tons of reliability issues. Almost everything has been fixed save for 1. Tesla continued to deny the car has a problem and will not let me bring it in to have it fixed. What can I do to get my car fixed?
Last year, around Dec 2016, at about 39,000 miles i noticed the car was not getting a full charge & Supercharger stops starting taking much longer. I had the car over a year at that point and taken it everywhere. I mainly bought this car to take long trips. I regularly went to places that have no charging infrastructure and require the full range of the car to get there & back to the nearest supercharger.
The issue i'm having only happened in cooler climate, at first 50 degrees or less but recently as warm as 70 degrees or less. Now I know that charging slows down in the cold. my first winter with the car, we took it to Clovis NM with 20 degree weather, we saw charging slow down to an extra 30 min for a full charge. Now i see at least an 1hr extra or a full charge.
Main Issue
- Slow Charging at Superchargers
- 80% charge takes 50 - 60min
- 100% charge takes 2 hrs or more
- I don't get a full charge, Charging completed between 96-99%
The charging not completed at 100% also happens at home & other public chargers. When set to 100% the car "completes" charging at 96-99%. I can only get a full charge in warm weather.
Jan 2017 @ 39,600 miles - Tesla recalibrated the chargers
- Issue did not Clear
Feb 2017 @ 42,400 miles - Tesla Replaced the main Battery
- Issue did not Clear
Apr 2017 - brought in again, Tesla States, No problem found Car is functioning normal
Temperature warmed up (over 70s at night) & issue cleared
- We stopped using the car for long trips
- Charging set only to 90%
- Stopped using Superchargers
Dec 2017 - Issues reappears with cold Weather
Dec 2017 - 64,800 miles - took it in for this & other issues and Tesla once again states No problem found car is functioning normal
Jan 2018 - Request Lemon Law buyback after Tesla refuses to schedule appointment for issue & continue to state no problem found.
Feb 2018 - Lemon Law Buy Back denied by Tesla - States no Problem found, car functioning normal.
I once again, I perform a supercharger test, first in almost a year, going from 3% to 100%.
- Ambient Temp 64 degrees
- 80% took 50 min - Not sharing a charge with only 4 other cars charging in Temecula
- Charing completed at 97%
- Charging took 2 hr 1min
Tesla is the only option to get the car serviced. As it stands today, taking a long trip in the car would be a nightmare of a minimum of 1 hr stops. more if the Superchargers are over 100 miles apart.
What can i do next? If Tesla refuses to acknowledge there is a problem and won't work in it, how can i get the car back to normal?