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Smart Summon Home Screen “COME TO ME” Button?

Discussion in 'Model 3' started by MadOverlord, Sep 27, 2019.

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  1. MadOverlord

    MadOverlord Member

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    In the Tesla Smart Summon video, there is a quick shot of the app home screen in which there is both a "COME TO ME" button and what appears to be a visualization of what the car is sensing in terms of obstructions.

    However, this button does not appear on my app, though at least once while doing a summon I think I somehow got the visualization to flash on the screen for a moment. It may have happened when I swiped back to the home screen while doing a Smart Summon, but I'm not sure.

    Summon.png

    Has anyone else gotten the button or visualization to appear? Is there some secret sauce?
     
    • Like x 1
  2. whatthe2

    whatthe2 Active Member

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    Do you have the latest version of the app?
     
  3. MadOverlord

    MadOverlord Member

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    Yes, as far as I can tell. The App Store does not show a more recent version. One of the first things I checked.
     
  4. whatthe2

    whatthe2 Active Member

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    3.10 is the one you need as it has the new features. On iOS it wasn’t showing an update was available but it was there if you went to the App Store, searched for the app and clicked update at the top.
    Maybe double check version to be sure you have 3.10
     
    • Like x 1
  5. smak

    smak Member

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    Had the same thing. Only was showing the update by searching for the tesla app.
     
  6. AnonNJ

    AnonNJ Track mode, smack mode!

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    I have been having serious issues with the come to me button and now my car vanished from the app. Anyone else. I can still see solar.
     
  7. MadOverlord

    MadOverlord Member

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    I have 3.10 build 381, it has smart summon, the new window vent feature, etc.
     
  8. MadOverlord

    MadOverlord Member

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    My app suddenly started asking for my password and failing to accept it. I have a feeling Tesla's SSO server is having a bad afternoon.
     
  9. acarney

    acarney Active Member

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    Yep. My app isn’t able to update the status of my car. Looks like servers are down again... third time in about 10 days?
     
  10. whatthe2

    whatthe2 Active Member

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    Yep my app just kicked me out as well and won’t let me log back in.
     
  11. terrywhite

    terrywhite Member

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  12. notrhj

    notrhj Member

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    Had come to me button since Thursday
    5C071BAD-87AD-47AD-81EA-2756D9A0FA4E.jpeg
    wanted to experiment with it tonight in an empty lot
    I was thrown out of the app and logged off
    When I tried to log back into the app it wouldn’t take it
    Closed the app and checked my credentials by logging into the Tesla.com website
    My account history cars were just fine as expected.
    Tried logging into the app again and it worked !
    But now the Come to me button is missing
    59362E67-0F41-416B-BB19-9B450414A9CC.jpeg

    However all the other changes under summon, climate, and controls are still updated.
     
  13. tesatx

    tesatx Member

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    The button seems to only shows up when summon is ready. Try to open regular summon menu, then once it's ready, go back to the main page.
     
  14. MadOverlord

    MadOverlord Member

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    Not quite, but you put me on the right track, so TYVM.

    The full solution is that the COME TO ME Home Screen button will only appear if the Summon STANDBY feature has been activated. But curiously, that feature has an option to exclude locations like Home, but the COME TO ME button is still available at excluded locations - and it still works!

    Seems like a bug to me. Either COME TO ME is not affected by STANDBY status, or the STANDBY exclude feature doesn't work.

    IMHO, the home screen button should always appear, with a relevant label, such as COME TO ME or PREPARE TO SUMMON (if in fact the car needs to be in STANDBY)
     
    • Informative x 2
  15. RB88

    RB88 Member

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    I never enabled this feature and the button still shows up.
     
  16. RayK

    RayK Active Member

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    After installing both version 10 pieces of software (car and apps), I noticed that the "Come To Me" button would appear and disappear seemingly without any rhyme or reason. I have the 3.10.0 Tesla app installed on three separate devices: my usual Samsung J3 phone, my Samsung tablet and a newly-reactivated Samsung 6 Edge. After the requirement to re-login with each device was performed, there would only be one of the devices that had the "extra" button at any time. For example, my tablet is WiFi only and currently is the only device showing the Come To Me button. If I turn bluetooth and WiFi off on the tablet, that button automagically appears on my Edge 6 (all three devices are running the Tesla app). However if I turn Wifi off on the Edge (there's no SIM chip so it loses total connectivity), the app on my J3 doesn't pick up the button. In fact, I don't think I have ever seen the Come To Me button on my J3 phone. I've checked location services and bluetooth settings and they appear the same as on the other two devices.

    Maybe it's time to retire the J3 and start using the Edge 6? It is a nicer phone.
     
  17. MadOverlord

    MadOverlord Member

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    That is very interesting.

    I just got the 32.11 update, and the home screen COME TO ME button only appears when STANDBY is enabled. In fact, I can make the button appear and disappear by toggling STANDBY and waiting a few seconds for the app to get notified of this by the car!

    If I let the car go to sleep with STANDBY disabled, then when I later access it via the app the button does not appear. If I then go into SUMMON > SMART SUMMON and then back to the home screen, the button appears.

    The home / work / favorites SUMMON disable suboptions do not seem to affect this behavior. When at home, I still get the button if STANDBY is enabled but the home disable option is checked.
     
  18. RB88

    RB88 Member

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    I lied to you. I'm sorry. STANDBY was enabled by default - I just saw it in the menus. After disabling it, I don't think the button is showing up any more. I'll test more tomorrow/later in the coming week.

    Does STANDBY just keep the car awake?
     
  19. MadOverlord

    MadOverlord Member

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    AFAICT STANDBY as it currently exists is kind of pointless. Since it only takes a few seconds to wake up the car for a summon, the button on the home screen should just say PREPARE TO SUMMON if the car is asleep, then you press it, it changes to ACTIVATING SENSORS and finally COME TO ME.

    Or if they don't want to waste the screen real estate, double-tap on the car to wake it up, then the button appears.
     
  20. RB88

    RB88 Member

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    Doesn't opening the app wake up the car anyway?
     

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