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Honestly, 3rd party app is most likely the one to blame here
So you are thinking this has to do with the current SOC needing to be higher than the target SOC? This is very curious. I just moved both cars down to 50% and will see if this changes anything.New clue last night --- I had a suspicion that the algorithm that Tesla is using to keep the car charged may have changed in this release. Yesterday before retiring for the night, once the batteries got to 90% I lowered my target SOC from 90% to 80%. Sure enough, the car finally went offline at 4:55 AM this morning, and it has been offline for more than 5 hours. At the same time, TeslaFi did not register it falling into sleep.
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This is the first time since upgrading to 2019.50.15 that the car has actually gone offline while at home.
I'm wondering whether the charge cycles are somehow interacting with TeslaFi's polling cycles. I may need to manually calculate Phantom Drain this weekend when I disable TeslaFi as a test. In the mean time, it appears as if there is a new software release being deployed (2019.9 8282d10) to the fleet.
So you are thinking this has to do with the current SOC needing to be higher than the target SOC? This is very curious. I just moved both cars down to 50% and will see if this changes anything.
EDIT: It doesn't seem to be working for me. I made the change 40 minutes ago and it's still doing the attempt and failure to my every 5 minutes setting. Hopefully, there's a fix for this.
So far, in my case the model 3 has fallen asleep multiple times since moving target SOC below current state of charge.
In the last attempt, I completed a drive at 8:50 PM, and the car fell asleep approximately an hour later at 9:46 PM.
I also upped the time to try sleeping to 25 mins, but the car was asleep in less than 15. I noted a new feature coming in TeslaFi that I hadn’t seen before in the settings “Do not check the vehicle state during sleep attempt *COMING SOON*”.
Changing my Time to Try Sleeping from 5 to 15 seemed to allow both cars to sleep. I am going to attempt dialing it down to see if I can minimize the possibility of lost drives. Even setting it at 5, I would lose a drive or two at least once a week or so, so hopefully I can find that sweet spot.
Always reboot your car after an update (hold both thumb wheels until screen goes black).... this has been recommended to me by multiple Tesla reps, it's fixed pretty much any odd issue I have following an update.
Changing my Time to Try Sleeping from 5 to 15 seemed to allow both cars to sleep. I am going to attempt dialing it down to see if I can minimize the possibility of lost drives. Even setting it at 5, I would lose a drive or two at least once a week or so, so hopefully I can find that sweet spot.
Is your Sentry Mode enabled? If it is, the car never sleeps. Just idles all day.
Same for me. Changed password, logged into TeslaFi and did not log into STATS. Sleeps fine now. STATS seem to be the cause.Changing my Tesla password and not logging back into Stats allowed my car to finally sleep.