Hi, gang. We’ve had Wattney for over a year, and received lots of software updates without problem. But now she’s been “stuck” for almost two weeks. We have the orange down arrow on top, indicating she wants software. She’s attached to our WiFi network as usual. The software screen shows about 2% progress, which hasn’t changed. I have rebooted. Here’s a screenshot in case any of my words aren’t clear. (I must have wiggled just as I clicked—I meant to include the orange download arrow and WiFi icon at the top.) Note the tiny green bit of progress bar near the bottom under “Please connect...” Any magic cures to kickstart the download?