Tesla Motors Club
This may seem a little odd coming from someone whose car hasn’t arrived yet, but here goes.
Having worked in computer software and IT architecture/design/delivery for almost 25 years - is there something wrong with Tesla’s software build and release quality process ?
2 examples really stand out to me in the last month based on seeing so many comments from different owners and relating to all models of the 3.
1) The navigation data rollback - immediately tens/hundreds of folks experience poor quality speed data linkage to their position. It’s not a glitch, it’s a fundamental error. Amazingly a few hours later the rollback happens - co-incidence ?
2) The charging bug - not only does it affect people’s user experience significantly, but the Tesla response seems to be one of “yeah, maybe it’s us” followed by “yeah, a later release will fix it”
If Amazon, Tesco or any other online presence ran their operations like this they would get crucified. We have seen the banks get hammered for rubbish mobile software (integration) behaviours linked to Online Banking.
At what point do examples like the above force Tesla to rethink their product development quality control ?
I’m not bashing Tesla, I want their software to work as I’m a first time EV owner-to-be - and love the whole concept especially as my job is centred around delivering zero carbon energy for the UK - but there seems to be no consequence (to them) for shipping poor quality code. Are they cutting corners on testing ?
At what point does a major fleet-wide incident happen where people die due to a software fault or complete systems failure that could have been picked up with proper testing.
What are people’s thoughts ... ?
Having worked in computer software and IT architecture/design/delivery for almost 25 years - is there something wrong with Tesla’s software build and release quality process ?
2 examples really stand out to me in the last month based on seeing so many comments from different owners and relating to all models of the 3.
1) The navigation data rollback - immediately tens/hundreds of folks experience poor quality speed data linkage to their position. It’s not a glitch, it’s a fundamental error. Amazingly a few hours later the rollback happens - co-incidence ?
2) The charging bug - not only does it affect people’s user experience significantly, but the Tesla response seems to be one of “yeah, maybe it’s us” followed by “yeah, a later release will fix it”
If Amazon, Tesco or any other online presence ran their operations like this they would get crucified. We have seen the banks get hammered for rubbish mobile software (integration) behaviours linked to Online Banking.
At what point do examples like the above force Tesla to rethink their product development quality control ?
I’m not bashing Tesla, I want their software to work as I’m a first time EV owner-to-be - and love the whole concept especially as my job is centred around delivering zero carbon energy for the UK - but there seems to be no consequence (to them) for shipping poor quality code. Are they cutting corners on testing ?
At what point does a major fleet-wide incident happen where people die due to a software fault or complete systems failure that could have been picked up with proper testing.
What are people’s thoughts ... ?