Software Update download is stuck

[Alohastar]

2017 Model S Software Update 2021.32.10 download is stuck for >8hrs. Rebooted MaxX but no joy. Anyway to fix this?

 

[whitex]

Patience seems to be the most common solution to this problem. no rhyme or reason why downloads start or stop, at least in my experience (so I don't even bother checking, only look for when update is available).

 

[leonblaque]

Mine is too on my 2018 100d

 

[KerryOH]

Maybe a Tesla Urban Legend but I remember seeing posts that said to remove any USB devices for Tesla Cam and/or music and reboot. Hope that works. Alternative is to create a service appointment from the app, they can check remotely and possibly help. Good luck.

 

[murphyS90D]

Make sure the car has access to WiFi and has been configured to use it.
I put a WiFi access point in my garage to guarantee the car has good access.

If a USB stick has ever been configured to be "bootable" it must be removed so the car can't try to boot from it.
I have a USB stick in my car and it does not prevent receiving new software.