I have a 2019 M3 LR.
The previous software update (2021.12.25.7) was installed successfully a few months ago.
A few weeks ago I have received a software update (~2021.32.21) notification, then it was 100% downloaded and stuck in that state for hours.
I had rebooted thew car, it start downloading again and then stuck at 100% for hours again.
I left the car overnight on WiFi and in the morning I do not see any signs of an update (it disappear).
I saw "Your software is up to date" message in the software section and there is not any sign of update(s) anymore (the software, in fact, is not updated).
I have contacted tesla support yesterday, they somehow managed to "reschedule" an update.
I see the update start downloading (ver 2021.36.5.5 in that case), and then the story is repeated.
The update downloaded to 100% and then stuck.
I took a USB drive from the USB port, removed and reconnected to my WiFi hotspot, reboot, power off, left the car on Wifi with sentry mode overnight (to prevent sleep), updated tesla app - nothing helps.
Update notification disappear next morning, and my car still says that my software (2021.12.25.7) is up to date.
Does anyone observe this symptom of disappearing updates?
The previous software update (2021.12.25.7) was installed successfully a few months ago.
A few weeks ago I have received a software update (~2021.32.21) notification, then it was 100% downloaded and stuck in that state for hours.
I had rebooted thew car, it start downloading again and then stuck at 100% for hours again.
I left the car overnight on WiFi and in the morning I do not see any signs of an update (it disappear).
I saw "Your software is up to date" message in the software section and there is not any sign of update(s) anymore (the software, in fact, is not updated).
I have contacted tesla support yesterday, they somehow managed to "reschedule" an update.
I see the update start downloading (ver 2021.36.5.5 in that case), and then the story is repeated.
The update downloaded to 100% and then stuck.
I took a USB drive from the USB port, removed and reconnected to my WiFi hotspot, reboot, power off, left the car on Wifi with sentry mode overnight (to prevent sleep), updated tesla app - nothing helps.
Update notification disappear next morning, and my car still says that my software (2021.12.25.7) is up to date.
Does anyone observe this symptom of disappearing updates?