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Software Update = Voice Recognition not working

Discussion in 'The UK and Ireland' started by formbyjules, Dec 28, 2019.

  1. formbyjules

    formbyjules Member

    Joined:
    Jul 24, 2019
    Messages:
    30
    Location:
    Merseyside
    Has anyone else found that since the latest software update their voice recognition isnt working?
     
  2. NorfolkMustard

    NorfolkMustard Active Member

    Joined:
    Apr 18, 2019
    Messages:
    2,064
    Location:
    M3P w/FSD
    Upto yesterday, yeah. But today it's working very well
     
  3. formbyjules

    formbyjules Member

    Joined:
    Jul 24, 2019
    Messages:
    30
    Location:
    Merseyside
    ok i'll try it again
     
  4. Rockster

    Rockster Active Member

    Joined:
    Oct 22, 2013
    Messages:
    2,993
    Location:
    McKinney, TX
    My voice recognition stopped working with that update. There are a couple of threads on it. I’m hoping that a subsequent update fixes this.
     
  5. philip295

    philip295 Member

    Joined:
    Jul 29, 2019
    Messages:
    23
    Location:
    UK
    I was pleased to receive the text messaging function. However, I find the voice recognition is poor. My brother is now paste or pizza.
    Pizza suggested trying my best American accent. It works. He's now Peter.
     
  6. Rob R

    Rob R Member

    Joined:
    Oct 7, 2017
    Messages:
    301
    Location:
    Dundee, Scotland
    Voice has been more off than on under the later 2019 updates. One success out of one with 2020.4.1 so far.
     
  7. JNF01

    JNF01 New Member

    Joined:
    Dec 27, 2019
    Messages:
    4
    Location:
    Adelaide
    My voice recognition stopped after the most recent update earlier in Feb. have rebooted several tones without any improvement.
    Is the next step Tesla workshop?
     
  8. VanillaAir_UK

    VanillaAir_UK Moderator UK and Ireland

    Joined:
    Jun 17, 2019
    Messages:
    6,638
    Location:
    Surrey, UK
    Its hit and miss whether it works and a widespread issue. Hopefully it will continue to improve. I don't think Tesla workshop will be able to do anything.
     
    • Like x 2
  9. tccartier

    tccartier Supporting Member

    Joined:
    Oct 27, 2015
    Messages:
    869
    Location:
    AZ.
    If you were using Model S or X you might try to reboot your instrument cluster as well not just the center touchscreen but hold down the two top buttons above the scroll wheels until your cluster reboots It also may be involved in voice recognition working properly. Just a thought
     
  10. Rooster6655

    Rooster6655 Active Member

    Joined:
    May 3, 2019
    Messages:
    1,509
    Location:
    UK
    Voice recognition is broken since an update in 2019 for everyone in the UK!

    9/10 times it doesn't hear anything the other 1 time it hears something random, the only thing you can do or used to be able to do is open the glove box.

    Nobody at Tesla UK can do anything and nobody else seems to care meanwhile the stock has gone up x3 lol
     
  11. jerseygirl18

    jerseygirl18 jersey girl

    Joined:
    Aug 21, 2019
    Messages:
    487
    Location:
    Delray Bch/Chicago/Brklyn
    test msg reading works, BUT NO voice commands. What bothers me is that a SA said have to wait for prolly a year for the correction. I have rebooted it many times. Never improved
     
    • Like x 1
  12. Pagemakers

    Pagemakers Member

    Joined:
    Dec 25, 2016
    Messages:
    558
    Location:
    Manchester UK
    Very little works for me. I’d say 1-5% of the time it works.

    Sometimes it does recognise what I say like “set the temperature to 20 degrees” and then does nothing even though it confirms to change.

    The the text reading volume seems stuck at about 70% with no way to change it.
     
  13. jerseygirl18

    jerseygirl18 jersey girl

    Joined:
    Aug 21, 2019
    Messages:
    487
    Location:
    Delray Bch/Chicago/Brklyn
    NEWS ALERT!! to ALL who said it was a "Press& Release" situay...CORRECT
    mine is working great now..since I understood what to do
    this forum is Priceless
    thankyou
     
    • Disagree x 1
  14. Pagemakers

    Pagemakers Member

    Joined:
    Dec 25, 2016
    Messages:
    558
    Location:
    Manchester UK
    Hu?
     
    • Funny x 1
  15. Rooster6655

    Rooster6655 Active Member

    Joined:
    May 3, 2019
    Messages:
    1,509
    Location:
    UK
    Again.....it's different in the UK it hasn't worked for months!
     

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