Hello, this is my first post here after discovering this forum. Looks like lots of super knowledgeable members!
My solar roof is finally ready for PTO and Tesla is trying to get me to pay my invoice before activating. But I have some concerns and want them resolved before I pay or I may never get them to address the (possible) issues after I've paid.
If you read nothing else, my main question is if it is normal for my solar production to be below full capacity before PTO and if it will go up after PTO?
So, there are two main issues. The first is that I am supposed to be able to peak at 11.3 kW of production but in my extensive checking of the app (I've been in self consumption mode since December) I don't think I've ever seen it hit 9, even when it's 100 degrees outside and there's not a cloud in sight. That being said, there might be a handful of times when it went over. I frequently check the current live production but when I go into the historical charts, sometimes I see something like the attached screenshot. Is this chart telling me that on this day I hit 10.3 kW at some point? That would be surprising because on this particular day the high was only 77. If that is what this chart is telling me then this day is definitely an outlier.

Anyway, I told Tesla that I don't think I'm producing as much electricity as I should be but they say that I won't be at full production capacity until after PTO. Is it true that Tesla throttles the system before PTO? That doesn't make a whole lot of sense to me, but if this is true then there is no issue here.
The other issue is that there are times when I am pulling power from the grid well before I hit the powerwall reserve cutoff. I have it set at 10% and most days this is respected and I only pull power from the grid when I drop to 10% reserve. But on other days, and I've noticed this seems to happen on overcast days, I can start pulling power from the grid well before I hit 10%. I'm not talking a lot of power here, it's 1-1.5 kWh but on these days it takes me from 100% solar to as low as 96% solar. Day after day that adds up. Does this suggest there is a problem or is this ever normal? Could it have anything to do with not having PTO? Here's what the app is showing me, you can see my reserve doesn't get close to 10%

Thanks in advance for any insights!
My solar roof is finally ready for PTO and Tesla is trying to get me to pay my invoice before activating. But I have some concerns and want them resolved before I pay or I may never get them to address the (possible) issues after I've paid.
If you read nothing else, my main question is if it is normal for my solar production to be below full capacity before PTO and if it will go up after PTO?
So, there are two main issues. The first is that I am supposed to be able to peak at 11.3 kW of production but in my extensive checking of the app (I've been in self consumption mode since December) I don't think I've ever seen it hit 9, even when it's 100 degrees outside and there's not a cloud in sight. That being said, there might be a handful of times when it went over. I frequently check the current live production but when I go into the historical charts, sometimes I see something like the attached screenshot. Is this chart telling me that on this day I hit 10.3 kW at some point? That would be surprising because on this particular day the high was only 77. If that is what this chart is telling me then this day is definitely an outlier.

Anyway, I told Tesla that I don't think I'm producing as much electricity as I should be but they say that I won't be at full production capacity until after PTO. Is it true that Tesla throttles the system before PTO? That doesn't make a whole lot of sense to me, but if this is true then there is no issue here.
The other issue is that there are times when I am pulling power from the grid well before I hit the powerwall reserve cutoff. I have it set at 10% and most days this is respected and I only pull power from the grid when I drop to 10% reserve. But on other days, and I've noticed this seems to happen on overcast days, I can start pulling power from the grid well before I hit 10%. I'm not talking a lot of power here, it's 1-1.5 kWh but on these days it takes me from 100% solar to as low as 96% solar. Day after day that adds up. Does this suggest there is a problem or is this ever normal? Could it have anything to do with not having PTO? Here's what the app is showing me, you can see my reserve doesn't get close to 10%

Thanks in advance for any insights!