Tesla Motors Club
Hello,
I am in San Jose, California. My solar panels with 3 Powerwalls and SolarEdge HDWave Inverter (one with no LCD panel) got installed last Friday (Feb '20).
The installer who worked on my panels, PW and inverter told me that he had the same system installed in his house in December, so I fully trusted what he said. Before he left, he told me that once my PW power drops under the reserved setting, it will start getting charged from the grid. He tried to show me on the app but it didn't work. Then he said there is some algorithms that would only let the grid charge my PW during off peak hours and I can't change it. He also repeated many times that even though I can't use my solar before PG&E approval and come to install another meter, my PW is fully functional for back up purpose.
Well my PW never get charged overnight. The next day, I dropped the reserve to 0 to see how it would react and eventually my battery went to 0%. When connected directly to the gateway, it shows 4%. Now after a few more days, everything shows 0%.
I called Tesla and only then was told in California the powerwall cannot be charged by grid. What a bunch of misinformation from the installer.
Then I thought maybe I should turn on solar to let it at least charge the PW. But, the SolarEdge inverter doesn't seems to do anything with the breaker turned on, AC disconnect turned on, DC switch turned on and the red button turned on. The LED never shows anything. Also can't set up the SetApp because switching to P does nothing either.
Normally is the inverter powered by the Powerwall? If so, in my case, even if after inspection and PG&E comes to install the meter, I won't still need Tesla to come start the system up?
I am in San Jose, California. My solar panels with 3 Powerwalls and SolarEdge HDWave Inverter (one with no LCD panel) got installed last Friday (Feb '20).
The installer who worked on my panels, PW and inverter told me that he had the same system installed in his house in December, so I fully trusted what he said. Before he left, he told me that once my PW power drops under the reserved setting, it will start getting charged from the grid. He tried to show me on the app but it didn't work. Then he said there is some algorithms that would only let the grid charge my PW during off peak hours and I can't change it. He also repeated many times that even though I can't use my solar before PG&E approval and come to install another meter, my PW is fully functional for back up purpose.
Well my PW never get charged overnight. The next day, I dropped the reserve to 0 to see how it would react and eventually my battery went to 0%. When connected directly to the gateway, it shows 4%. Now after a few more days, everything shows 0%.
I called Tesla and only then was told in California the powerwall cannot be charged by grid. What a bunch of misinformation from the installer.
Then I thought maybe I should turn on solar to let it at least charge the PW. But, the SolarEdge inverter doesn't seems to do anything with the breaker turned on, AC disconnect turned on, DC switch turned on and the red button turned on. The LED never shows anything. Also can't set up the SetApp because switching to P does nothing either.
Normally is the inverter powered by the Powerwall? If so, in my case, even if after inspection and PG&E comes to install the meter, I won't still need Tesla to come start the system up?