Like others have said, if you are not satisfied then I would return it. If you think you just need a day or so to cool down and see if they will make it right that is an option as well. Being a showroom car it may have a bit of wear and tear on the interior that should be restored to new if you are not receiving a discount. The tire alignment may be simple enough. I have had good experience with the Dania Beach service center.
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Sold a New Car, Found out its Used
- Thread starter 3Sweet
- Start date
Ok. Let’s look at the whole picture here. Other than alignment fix and the small scuff marks on the bottom of the seat, is there anything else wrong with the car? If not, then keep it. You will have those same scuff marks after a couple of months of ownership. There is no way around it. The hassle of returning the car is no way worth it if all you need is a trip to the SC for an alignment.
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Also by waiting until the last week or so to try to pick up a car, you will also likely find demos and test drive cars as those get released by management, and maybe those cars rejected for one reason or another (not always issue related can also be change of color or wheels etc) being made available. Some of those they will discount on, others as we've seen on the forum, not. This one with 30 miles and a few minor issues, apparently not. The steering wheel adjustment is not a major issue. I suspect if the OP had decided not to take the car when they brought up the scuff and other issues to the DA, someone else interested in a blue with $3750 fed credit who was okay with it, would have bought it. From what I could tell the Blue, available on lot, was a sought after color at the end of quarter for a quick purchase. Sounds like a number of people wanting blue ended up settling for another color because they couldn't locate one locally in time.
Kind of an aside but to show how demo cars were snapped up, a friend of ours in Long Island decided Saturday to look at Teslas. He had just come from an Audi dealer. We told him about our cars and he scheduled a test drive online Saturday night. He got a call Sunday morning saying they would have to reschedule as all of their test drive cars had been sold and not one anywhere in the area.
OP what was the deal with your issues with supercharger miles that you mentioned in your initial post? Also did you mean to say the Blue car came with 18 inch wheels? Upgrading to 19 inch wheels now costs $2000 and you mentioned $1500 so I'm confused. Maybe the price of the 19 inch slipstream went up otherwise?
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I will say that there have been a number of posts I've read in the last two years of people buying showroom demo cars and can't recall hearing anyone later saying they had any problems with them afterwards, and given the nature of the forum probably would have. So if she was willing to accept and buy the car based on what she saw, I wouldn't necessarily assume that there will be subsequent issues arising from people sitting in the car while it was on display. She has the full 8 year or 120k mi. warranty on the battery/drive unit & 4 year or 50k mi. new vehicle limited warranty on the car. I personally wouldn't be all that worried but she should feel good about what she is buying.
From the original post it sounds like she traded in a car, so will she be without a car in the meantime? Refunds on returns as others have said can take up to two months.
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Haha, so I know it's kinda next level but, I went to the mall and took some pics and video of the treatment of showroom cars and I even took my more level and sat in the backseat while many people got in and out the car. Only one person used the button and it was because he asked me how to open the door.
Its ok that some people want showroom cars. They were told about it's condition and accepted a discounted price, knowing they would be accepting a used condition car.
On the other hand people willing to pay for a new condition car will pay more for a new product. I am one of those buyers who want a new condition car if I am buying a new car and paying new car cost. I would make a bet most Tesla's buyers expect to be getting a fully new car.
Unfortunately, will be living without a car. This is going to alter daily life and be a large and negative impact.
But, people don't realize how important and special it is to have the experience of buying your first brand new car. I've longed for it my entire adult life, then pulling the trigger to get what I got. Hope my next car will be a great experience. And I hope your Tesla stays nice and funtional!
I am returning it. But the torture is just beginning.
I understand and hope your refund wait isn't that long and that you end up happy with your next car. I ordered mine online and had a 3 months wait for it. Had it since September and really have loved it. No issues. I am sorry it worked out the way it did for you, especially after trading in your other car.
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Bet TSLA
Active Member
My 2017 Model S was a showroom car. Never had any problems with it. Had 300 miles on it when I got it. But its status was disclosed and it came with a $4000 discount.
If I were the OP I would tell them you want to return it, but say that if they give you a meaningful showroom discount you'll be happy to keep it. Figure out what meaningful is to you. It should be an amount that makes you happy to keep the car. Obviously such an amount must exist, but it may be more that they are willing to give. Doesn't hurt to ask though.
If I were the OP I would tell them you want to return it, but say that if they give you a meaningful showroom discount you'll be happy to keep it. Figure out what meaningful is to you. It should be an amount that makes you happy to keep the car. Obviously such an amount must exist, but it may be more that they are willing to give. Doesn't hurt to ask though.
Nguyenning
Member
Definitely either return it or ask for a showroom discount. Tons of people here have gotten demo showroom units at heavy discounts.
(I was originally sold one at a huge discount. Then few days before I was scheduled to pickup, turns out it had an accident history and they couldn’t sell it to me. So they sold me the same exact build brand new with the same price adjusted discounts. Needless to say, it is highly possible you can get a price adjustment)
(I was originally sold one at a huge discount. Then few days before I was scheduled to pickup, turns out it had an accident history and they couldn’t sell it to me. So they sold me the same exact build brand new with the same price adjusted discounts. Needless to say, it is highly possible you can get a price adjustment)
jebinc
Well-Known Member
I ordered mine on line last month and got a factory car in my hands in eight days.
Since the car only had 30 miles on it, it was not a DEMO, it was a DISPLAY model.
Since the car was probably never registered, it is still considered NEW, not used, which is why it was eligible for the tax credit.
But yes, they should have told her it was a display model.
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groovidad
Living the Dream!
Bottom line: I have never purchased a car (new OR used) from a dealership that wasn’t “right”. I’ve owned 57 cars in 41 years. The OP was entitled to a car that “looked new”. Low miles, ok “showroom “, “Tesla”, I get it but....there’s no excuse!
I would not worry about the manual door opening. It will show up now as scratched trim or a broken window or torn weather strip if a problem.
But I do feel a discount is appropriate.
They probably typically roll these into test drive cats and then sell as new demo cars using the age/mileage rule for price reduction.
But I do feel a discount is appropriate.
They probably typically roll these into test drive cats and then sell as new demo cars using the age/mileage rule for price reduction.
Mary Starfnbu
Member
Obviously this was a clue right off the bat. I truly understand your excitement and anticipation, and you knew that advisor was lying through his teeth as soon as you saw the car. I waited 4 years for my MS. Having always bought new cars or demos, I would have shared your concern about the condition of the car. --especially after being told it was being detailed. Since there is such a demand for the M3s, I can't help but wonder if prior to your arrival, someone else was offered the car, turned it down, and then was offered YOUR car instead, leaving the advisor to convince you that this was your "new" car. Taking it back was the right thing to do.
PS: My last demo car purchase was a Jeep Grand Cherokee V8 with all the bells and whistles and a towing package. They knocked $4500 off their discount price (not the MSRP) because it had 200 miles on it. It was spotless.
WilliamG
Hinge Fanatic
That causes precisely zero damage. Try it. I’m not sure why there’s a warning. The window still comes down when you pull the latch, at least on the driver’s side when I tried it.
LOL All the difference a year can make in new car production. Not sure what the production line rate was when I ordered mine last June but I know there was still a long backlog of reservation holders ahead of me and then a lot of new orders coming in after me. My 3 month wait was worth it for me as I couldn't have gotten it any sooner as there weren't inventory cars available then (heck even stores then didn't have display models let alone test drive models) and I've enjoyed every day I've had it to drive in the meantime. My old car just wasn't worth keeping any longer and was relieved it made it to my Model 3 delivery!
