TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Sold P85D

Discussion in 'Model S: User Interface' started by monbri, Jan 30, 2017.

  1. monbri

    monbri Member

    Joined:
    Aug 13, 2015
    Messages:
    14
    Location:
    Fort Lauderdale, FL
    So I have sold my P85D moving to the Model X. The new owner will be picking up this week. Since this is a private sale how does the new owner get the Tesla App to work on his phone and how do I erase all the personal data from the vehicle?

    Thanks in advance
     
  2. NOLA_Mike

    NOLA_Mike Grouchy

    Joined:
    May 11, 2013
    Messages:
    2,030
    Location:
    Hammond, LA
    The new owner will need to call Tesla (and provide proof of ownership) to get the transfer to his MyTesla account.

    Erasing all (most) personal data can be done from the Service & Reset menu on the touchscreen in car. I say most because I don't believe it erases your historical charging locations - I think that can only be done via service menus that we don't have access to.
     
    • Informative x 1
  3. monbri

    monbri Member

    Joined:
    Aug 13, 2015
    Messages:
    14
    Location:
    Fort Lauderdale, FL
    Thank you very much sir.
     
  4. brianman

    brianman Burrito Founder

    Joined:
    Nov 10, 2011
    Messages:
    15,955
    Model S Owner's Manual, North America, En US, 10/20/2016
    https://www.tesla.com/sites/default/files/model_s_owners_manual_north_america_en_us.pdf
    Page 101

     
  5. lakerholic

    lakerholic Member

    Joined:
    Nov 25, 2014
    Messages:
    72
    Location:
    Villa Park, CA
    I just went through this back in September. This can all be handled via email. See snippet of email from Tesla below:

    Thank you for contacting Tesla Motors and congratulations on your new purchase! In order to process the transfer of ownership for your vehicle and provide you with mobile app access we will need the following.
    • Color copy or photo of your current driver’s license or state ID
    • Copy or picture of your title or registration
    • Email address you would like linked to your account (My Tesla email if account is already created)
    • Home or mailing address
    • Phone number
    Please send this info to [email protected] and we will begin the transfer process, this process can take up to 2-3 business days and once completed you will be notified by email. If you have any questions regarding this process feel free to give our Technical Support team a call 24/7 at 1-877-79-TESLA (83752).

    Hope this helps you out!
     
    • Helpful x 2

Share This Page