Tesla Motors Club
My girlfriend and I took our first real road trip this weekend (from Vegas to Phoenix), and were very surprised by just how unfriendly of a response that we received from our selected hotel -- The Talking Stick Resort.
Before leaving, I called to inquire as to whether they would allow 120v charging in their parking facilities (to avoid having to use public chargers) and could not get a clear answer from anyone despite three calls and two email inquiries.
Upon arrival, I was happy to find outlets all throughout the garage and asked for permission to plug in at the front desk where the front desk manager gave me the green light. Later that evening, however, I became aware that the car was unplugged. Upon my return, I re-plugged the car in and left a note believing there had been a mix-up. At that point, however, security intervened and advised me that the car needed to remain unplugged. As I attempted to educate four (4) security guards they radioed their supervisor who advised that they had strict policies because they consider EVs to be a fire hazard and insurance liability and the conversation began to turn to whether I would be able to park at there hotel at all.
While they did, ultimately, allow me to park, they would not let me plug in. The hostility and ignorance that I encountered was truly shocking, and really left a bad taste in my mouth. Suffice it to say that I would not recommend the Talking Stick Resort in Scottsdale to any Tesla owners…
Before leaving, I called to inquire as to whether they would allow 120v charging in their parking facilities (to avoid having to use public chargers) and could not get a clear answer from anyone despite three calls and two email inquiries.
Upon arrival, I was happy to find outlets all throughout the garage and asked for permission to plug in at the front desk where the front desk manager gave me the green light. Later that evening, however, I became aware that the car was unplugged. Upon my return, I re-plugged the car in and left a note believing there had been a mix-up. At that point, however, security intervened and advised me that the car needed to remain unplugged. As I attempted to educate four (4) security guards they radioed their supervisor who advised that they had strict policies because they consider EVs to be a fire hazard and insurance liability and the conversation began to turn to whether I would be able to park at there hotel at all.
While they did, ultimately, allow me to park, they would not let me plug in. The hostility and ignorance that I encountered was truly shocking, and really left a bad taste in my mouth. Suffice it to say that I would not recommend the Talking Stick Resort in Scottsdale to any Tesla owners…